Arboretum Dermatology's Online Review Report Card

I was mixed up (by 15 minutes) about the time of my appointment but the staff was very gracious, saying "Come along. We'll still accommodate you." That set the tone for the whole visit. Dr. Carmen B. was kind and knowledgeable and did not rush me at all. This was so unlike my previous visits at my last dermatologists office where I was strictly limited to 15 minutes including intake! The office itself was immaculately clean and beautifully decorated, but that pales when compared to the kind bedside manner and in depth knowledge of my new (and now forever) dermatologist!

Attractive office design, very nice staff, care by Dr. Berger excellent. She has a very reassuring manner, is efficient and delightful. Her care is top-notch!

I had a great experience at Arboretum Dermatology. The office space is very nice and clean. The front desk team was very kind and there was little to no wait time before my appointment. The PA, Rebecca, was very friendly and knowledgeable and was able to address all my skin concerns. The RN, Amanda, was very friendly and knowledgeable as well and made me feel very comfortable during my appointment. I highly recommend this office!

I have been going to Dr. Berger for many years now. Not only is her bedside manner delightful and pleasant, but her depth of knowledge is astounding. With her keen eye for any possible harmful skin condition, she has stopped and stopped many 'attempts' from cancer to try to get a foothold on my body. Also, the staff is incredibly kind, well-spoken and helpful. I also use her for my Botox treatment ;) and love the results. I highly recommend Arboretum Dermatology to anyone!

Great staff and care. My questions are always answered and I’ve always been treated with dignity and respect.

I asked them, via email, if they took my insurance and provided my insurance card. They responded asking for me to have my doc fax a referral. I did that. They called me to book an appointment. I asked them on the phone to confirm they took my insurance. They informed me that they do not. They could have saved me, my doctor, and themselves time and effort by answering my initial question when I asked.

Highly recommend Arboretum for cosmetic and dermatology services! Amazing staff!

Ive been going to this office for a handful of years and overall their providers are great. However, one of my largest complaints is their schedule and lack of avalibility. I understand that they are a busy place and they have their set hours. I myself work in a medical office and completely understand a doctor schedule. But when a patient has active issues (infection or reaction) I feel like their should be some kind of accomodation to get them seen in a timely manner--- not in 4-6 weeks or be told to go to urgent care (who will just refer out to derm anyways--its a waste of time when someone needs help). Overall, great practice. But if you need to be seen for an urgent issue you will be waiting for a month for an appointment-- even as an existing patient.

went here after reading great reviews in the past about dr berger. had consult and follow up with PA rebecca patton, who i think i thought was a dr at the time. yes the office is clean and white. but the front desk people stuck up and condescending. the PA is very much in a rush your whole appointment. not very thorough, does not like to be questioned, and anything "additional," is another fee or another appointment. the overall impressions is they are definitely out for your money. bummer since dr berger sounded like a great dermatologist.

Came in as a first time patient for a consultation, I wanted help to create a skin plan for my cystic acne. Rebecca Patton came in extremely rushed and spoke so fast I had to ask her to please repeat herself which she did not appreciate. Very cold, and unwelcoming experience. In contrast, the nurse was very sweet and took extra time to make sure I understood the recommendations after the doctor left. Would not recommend