Rayus Radiology's Online Review Report Card

Do not recommend. Had one of the worst experiences at this imaging location. Incompetent front desk staff who were not welcoming nor helpful.They told me my appointment was at 1215 and I waited one hour until they told me it would be at 110… why ask people to show up 45 minutes early to do paperwork? Very poorly run business. Bellevue medical imaging is much better

Recently had an arthrogram and MRI here. The staff at every point front desk technicians doctor were all very pleasant and informative. The huge needle was fine because of their prep and the explanations provided before and during each procedure were good. The one gripe is the headphones and music during the MRI it was worse than none at all. The MRI was so loud that the music was pointless and completely unintelligible. Ive had at least a half dozen MRIs and all others had much better sound. If you come here for an MRI Id skip the music. Otherwise its all good.

Great and very friendly place to get xrays mris done

I really liked the staff here at the Northgate location. They were prompt very friendly and my radiologist was a dream. She took an hours worth of xrays and due to her diligence I now have the spoton views to determine a diagnosis for my spinal issues.Well Done CDI.

Great customer service. Some of the best pricing for imaging in the Northwest.

They dont have integrity. Ive been on the phone multiple times now after they pulled a bait and switch on me. After letting them know multiple times that my insurance didnt cover this the lady at the front desk still promised me a much lower rate than the outofpocket fee. Later I get a bill thats almost 5x the cost. They admitted sending me the wrong rate but refused to keep their word and wouldnt even give me the chance to pay the lower sameday of service rate. Dont come here but if you have to get everything they say recorded written dated signed or else they will only document what favors them in their system.

Agree with comments about billing practices. Didnt receive a bill from them and I can see by the collection paperwork I just received it may be because they added a 1 in front of my street name though the collection notice with the same error made it here. I know my address so I feel confident I did not provide them with incorrect information. A call sure would have been nice before being sent to collections. Of course I cant get a person on the telephone. I will straighten out the payment and I wont be returning to or recommending CDI.

Awful billing practices. They send you to collections without ever once calling you or sending a notice of payment in the mail. They also send over no confirmation of payment. The worst

Don’t bother they don’t answer the phone at the Northgate office. On hold over 15 minutes... a different office had to field my call and they couldn’t help because it was necessary for me to speak to that specific branch.

A fabulous facility People were very interested in my well being competent and friendly. Highly recommend this place.