Swedish Hospital Cherry Hill Campus's Online Review Report Card

I injured my knee - I had an MRI scheduled - the day before I try to do the e- check in and it's requiring a $400 payment I don't have $400 - I pay $700 a month for health insurance and I have social security- I've been raked over the coals here before- so I called to cancel - when I told them why I was canceling - I was admonished because me cancelling was screwing up their schedule - They cancelled the appointment- then they had the nerve to call me back so they could rub it in. I applied for help but was told I did not qualify because I didn't enclose tax returns I don't make enough money to file taxes - my only income is social security and a small pension that covers about 60% of my private health insurance - apparently that disqualifies me from getting any kind of help So yeah - thanks for nothing Swedish

Horrible. I don’t care how short staffed you are, babies should be a priority. Almost a 3 hour wait…. No assurance doctor would be here any time soon.

Emergency room physician is being very mean and has expressed a hateful attitude towards me. I feel very afraid being here.

You Know, If I Had To, I Would Absolutely Come Here.

Amazing team, great surgeons. My dad needed an unexpected cardiac surgery and was sent here. The team was kind, professional, and provided the best care possible. Thank you to Dr. Hernandez and all of the other docs, nurses, PT, OT, etc. Your work is appreciated!

ER nurses flat out didn't listen to my situation and had attitudes as if they didn't care nor believe me. I went to the ER for what I assumed was an od for taking too much an old medication of mine. I was shaking uncontrollably, unable to breathe properly, fast heart rate and felt confused. I feel I explained my situation and symptoms very clearly to them through the extreme discomfort and fear I felt. There was zero sense of urgency from any of the FOUR nurses in my room. Their comments were extremely accusatory and caused me to feel even more panicked, as I really believed I was dying. The only action they took was taking my blood. My blood pressure would drop every 5-10 minutes and I would feel extremely light headed. My sister expressed her concern and they brushed it off as normal. Their lack of understanding of my situation only made it more difficult for me to breathe, I started to hyperventilate and one of the nurses commented "you're breathing to hard and I think you know that". I was there for 3 hours riding out this traumatizing experience with zero medical help. They sent me home saying I had simply only hyperventilated. The following day I was able to learn I had experienced serotonin syndrome from the medication I had taken that can cause seizures and you can DIE from. This is usually my go to hospital and I will be avoiding it in the future due to this. Truly disgusted by the way I was treated, I believe assumptions were made about me due to the way I choose to dress and present myself. I hope that one of them will see this and change the way they address future patients.

The primary care doctors and supervisors here are very dismissive of patient concerns. They, and Dr. Doshi specifically, refused to order basic bloodwork at a routine physical on the grounds of “you appear healthy, so there’s no reason to check your blood.” The level of malpractice is wild, and it’s absurd to think these people were able to get medical licenses.

My mom came in for heart problems love this hospital! The staff is awesome very attentive and supportive. The doctors and nurses were kind and didn’t mind explaining things. We had been to 3 other hospitals this one is by far the best!!

Great staff on 3 east. Very kind and helpful but most of all understanding and compassionate. Thank you 3 east for taking such great care of me.

I;m on Medicare/Medicaid, Saw these people, and they keep billing me. Medicare should have paid them. No indication that they billed Medicare/Medicaid. None. Just me. Not recommended.