Melissa Lo's Online Review Report Card

She's been my doctor since 2010. I was a teenage mother & she treated me with complete respect, and comfort the entire pregnancy. She delivered my son , and saw me through severe pre-eclampsia twice, and had me going to MFM early to keep a closer eye on me sith my 2nd pregnancy. She has always been so reassuring, and listens to concerns. There's a reason it's difficult to get appts with her. She's just an over all incredible doctor. Amber , her medical assistant is also so sweet. The whole office is great. They've both remembered me over the years , which shows how personable they are.

So much frustration and disappointment. Wait times astronomical, but that wasn't the worst. She seemed to not take my concerns seriously, and I suffered because of that. I was anemic during my pregnancy (mildly, granted) and requested to check my levels since I had a bloodtest for a different reason coming up anyway. She said ok, but then forgot to order the anemia check. Next appointment I asked her about it and she said she forgot, but "I was only mild" so there wasn't a great reason to check for my anemia again. Well I started to feel worse and demanded a check later on. Turns out my anemia had gotten worse, big surprise. I had also expressed bad emotional feelings feelings during my pregnancy which she said were "normal," but I was very depressed and needed help. When I gave birth she barely made eye contact with me and didn't say a hello, goodbye, or congratulations. I'll forever be disappointed with my first child maternal care experience.

I love Dr. Lo. She is so warm, humble, personable, and professional. I needed to get a D&C done, which was scary, but she took care of me and the procedure was successful. Extremely grateful to Dr. Lo and her team throughout everything. Everyone's kindness at The Doctors Clinic helped make a tough experience a little easier, which I am incredibly grateful for. Jennifer, the triage nurse, is especially wonderful if you're going through something particularly difficult.

Dr Lo is very professional and straight to the point. She has a HUGE caseload and sometimes you may have to wait a bit and sometimes you don't. It is very much worth the wait if you want top notch medical care. I am coming from a gynecologic need, not OB. The last Dr. I saw told me "not to worry and have a great summer". We know our bodies and when something is wrong. Dr Lo is finding out what that is.

I think Dr. Lo is a competent and excellent doctor, however I felt so rushed and disrespected I went to another doctor for a second opinion. It turns out Dr. Lo’s evaluations were correct. I have had very long waits in the waiting room and later in her office. One time it took more than 2 hours after the appointment was scheduled before she saw me.

I do not recommend Dr. Lo if you value your time because she sure does not. Every single visit I have had, she has been at least 30 minutes late. My second to last visit, it was 40 minutes past my appointment and her nurse was barely taking back a patient before me. This most recent time, they took me back on schedule but then I overheard Dr. Lo chatting for the next 25+ minutes outside of my door about non medical related things while I waited (very frustrating). Also, my IUD replacement was a priority for me but she insisted I have a Pap smear first. I asked if I could do the Pap smear after and she said NO, it had to be done FIRST and results take 2 weeks. Since I wanted to keep my appt for the IUD, I told them I could do a Pap smear ahead of time at Planned Parenthood (since she was booked), but as soon as I suggested that, they scheduled the Pap smear and IUD in the same day despite her requirement to have it done first originally. Not professional and can’t manage schedule.

Loved her. She is so great! I will be going back to her for many years to come!

Very caring, ask questions, understands your health issues.

My experience w Dr. Lo was horrible! She always seemed in such a rush, I was pregnant with my first baby so I obviously had lots of questions but she just seemed like she was not interested. Also, the wait time to see her was horrible! It seemed like every time I had an appt I had to wait hours because she was doing c-sections. The last OB check up I had with her she said spotting would be normal & cramping, well it turned out I was in labor and she somehow gave me an infection from the cervical check she did so it resulted in me getting an emergency c-section. She then later said she was happy I had a c-section!!!!! I would NEVER EVER go back to her.

A bad experience. I would not recommend Dr. Lo to anyone. She lacks empathy and caused me a great deal of physical pain trying to fit my vaginal area with a contraption that didn't fit---trying one after another. Then, told me nothing worked. I found out later that there are softer ones that don't hurt...something she didn't suggest and obviously didn't know about. Not worth a visit!