Kaiser Permanente's Online Review Report Card
Kaiser Permanente
3.6
Average Star Rating
112
Total Reviews
16
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Review Summary
Kaiser received 76.8% positive feedback, with patients praising the friendly staff and competent medical service. Conversely, 23.2% of the feedback was negative, primarily citing communication issues and appointment scheduling problems. Overall, the clinic is appreciated for its personalized care, yet it needs improvement in administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Kaiser Permanente's Reviews
After working as an RN for 34 years, I am pretty picky about my health care providers. I have been with GH/KP for well over 20 years, and the Veradale clinic for over 8 years. From check in to visit with my doctor, KP personnel are friendly, personal, professional, and knowledgeable. I have always been treated with great respect by my care team. I am listened to, and my concerns addressed. I even referred my neighbor to my care team! They are superb.
Reviewed On Google
So happy we have Kaiser and especially Veradale clinic.Was concerned about a cat bite. Called and actually was given a appointment at our regular Dr.office and didn’t have to drive down town to urgent care. So appreciated that.Kristen the nurse was so good and took care of me. She felt concerned so worked me right into see Dr Peterson. All taken care of with a shot and antibiotics. Thank you to both of them. Joann. Baughman
Reviewed On Google
Unprofessional. Had a great NRP there but they left and now I know why Decided to give them another try. Worst experience. Impossible to get a hold of. Treated very poorly. They meet you for 5 minutes and decide they know everything about you without actually listening. Will never go back there again.
Reviewed On Google
My daughter just went to get a sports physical and had Dr. Jeffrey Pedersen, DO. He verbally attacked my daughter for not getting the COVID Vaccine. She came home in tears. He told her that kids her age were dying all over the place. He straight up said “I know you think you are invincible, but you aren’t.” He didn’t give her a chance to state why she has decided to make this decision. He overstepped his medical ethics and instead of respecting her right to choose he pushed his own opinion on her without offering her any literature as to the basis of the “facts” he was spouting off to her. If you want to change someone’s mind it’s best to build relationship first and then provide resources. First rule of medical ethics Dr. Pedersen “A physician shall be dedicated to providing competent medical service with compassion and respect for human dignity.”
Reviewed On Google
Was shorted 3 units of insulin. I am about to run out. Called my doctor on Friday and who spoke to the pharmacist and assured me I could get insulin because I am about out. I was denied today of getting insulin because the doctor increased the dosage but someone didn’t update the instructions and that’s why I am un able to get insulin.. I don’t know if the pharmacist knows this but people will die without insulin.
Reviewed On Google
Was shorted 3 units of insulin. I am about to run out. Called my doctor on Friday and who spoke to the pharmacist and assured me I could get insulin because I am about out. I was denied today of getting insulin because the doctor increased the dosage but someone didn’t update the instructions and that’s why I am un able to get insulin.. I don’t know if the pharmacist knows this but people will die without insulin.
Reviewed On Google
My daughter just went to get a sports physical and had Dr. Jeffrey Pedersen DO. He verbally attacked my daughter for not getting the COVID Vaccine. She came home in tears. He told her that kids her age were dying all over the place. He straight up said “I know you think you are invincible but you aren’t.” He didn’t give her a chance to state why she has decided to make this decision. He overstepped his medical ethics and instead of respecting her right to choose he pushed his own opinion on her without offering her any literature as to the basis of the “facts” he was spouting off to her. If you want to change someone’s mind it’s best to build relationship first and then provide resources. First rule of medical ethics Dr. Pedersen “A physician shall be dedicated to providing competent medical service with compassion and respect for human dignity.”
Reviewed On Google
Wish ther are more choices for mental doctor
Reviewed On Google
I have had great experiences here. Ive felt cared about and the staff and care team are great. Ive never had a bad encounter here.
Reviewed On Google
The one star is not for bad service; we have long had very fine service from the staff. The one star is for selling the former Columbia Medical Associates offices to Kaiser. Kaiser severely limits the insurance they will accept, so those who have United Healthcare or Asuris, two of the largest insurers in the region, have to sever ties with their physicians. In my family's case, this means losing a 20+ year relationship with our family's primary care physician. I'm sure there was a lot of thought put into making this business decision, but it leaves countless patients without their doctor. The hassle of finding a new primary care physician is not something to take lightly, and is not a simple task.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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