Kaiser Permanente's Online Review Report Card
Kaiser Permanente
4.2
Average Star Rating
34
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Group Health received 79.4% positive feedback, with patients praising the friendly and helpful staff, professionalism, and comprehensive care. However, 20.6% of the feedback was negative, primarily citing rude pharmacy staff and long wait times. Overall, the practice is valued for its expert care yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
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List of Kaiser Permanente's Reviews
I love the staff but they do not respect my time. My sons appt. was at 3...and here we still sit almost 45 minutes later. Unprofessional
Reviewed On Google
Very happy with services Dr.Alcaraz was awesome so caring and spent the needed amount of time with no rush or hesitation, front desk was very nice and helpful, nurse was awesome, lab tech was amazing everything was so spot on professional, like a hidden gem... I used to be a medical assistant and this office is top notch ran correctly!!!
Reviewed On Yelp
Very happy with services Dr.Alcaraz was awesome so caring and spent the needed amount of time with no rush or hesitation front desk was very nice and helpful nurse was awesome lab tech was amazing everything was so spot on professional like a hidden gem... I used to be a medical assistant and this office is top notch ran correctly
Reviewed On Yelp
Worst pharmacy ever rude people.
Reviewed On Google
Incredibly friendly and helpful staff. Its evident that everyone there truly love their jobs and therefore do them well I saw Dr. Pounds who was excellent. She took the time to listen and went above and beyond to be sure I was comfortable and had all my questions answered.
Reviewed On Google
Im from California just visiting and I needed a prescription filled a couple days earlier than the actual fill date and everyone in the building was super friendly and willing to help. The ladies at the desk in the clinic were awesome and called everyone that was needed in order to get me a consumer number for this state. The pharmacy tech that was helping me was awesome as well. I appreciate it
Reviewed On Yelp
I'm from California just visiting and I needed a prescription filled a couple days earlier than the actual fill date and everyone in the building was super friendly and willing to help. The ladies at the desk in the clinic were awesome and called everyone that was needed in order to get me a consumer number for this state. The pharmacy tech that was helping me was awesome as well. I appreciate it!
Reviewed On Yelp
I love group health had the best doctor. If a person need any type oftest no problem. Patients are treated 1. I found one thing thatif a patient does not like the doctor than ask for another.I just know that if you have Dr. Alcaraze she is amazing. She listensand what ever you need she talks to you. So who ever is not satisfieddont quit just look for another doctor. Group Health has so many wonderful doctors to choose.
Reviewed On Google
I love group health had the best doctor. If a person need any type oftest no problem. Patients are treated #1. I found one thing thatif a patient does not like the doctor than ask for another.I just know that if you have Dr. Alcaraze she is amazing. She listensand what ever you need she talks to you. So who ever is not satisfieddon't quit, just look for another doctor. Group Health has so many wonderful doctors to choose.
Reviewed On Google
one of the best ive been to wonderful warm staff things are done in an incredibly timely manner no wait time to be called up and prescriptions are always accurate. I will always choose group health for my pharmacy and medical needs.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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