The Everett Clinic At Stanwood's Online Review Report Card

I have a hard time trusting health professionals. I've been waiting in the waiting room for a long time afraid to have to tell someone I think I'm having some mental health concerns and I'm trying to understand that there's higher priorities but after checking in and spending 3 hours in the waiting room. I get further from wanting to express anything to anyone and just give up.

not quick at all, been waiting for over an hour in the room and no one once checked up on me and i threw up and yet still no one checked on me i went into the hallway to ask someone for help and there was no one out there and when i went back in the room i could here the nurses laughing and having the best time, do better on checking on patients.

I have my PCP here and she is really sweet and listens super well. I have also had a couple instances where I had an urgent walk in, every time I’ve been in, the providers I see are super caring, mindful and spot on in their treatment. I am very thankful for the doctors here.

In the past few years (Covid years) I have received excellent care for a long list of medical conditions. My primary is a nurse practitioner who has demonstrated knowledge and expertise that I would expect from an experienced MD. I feel that the EC takes the after visit surveys seriously. The clinical staff is helpful and polite. The areas are clean and the practitioners are responsive to questions and concerns. I took off one star because my most recent appointment was rescheduled three times and I had to wait an additional 45 days for a three month follow up appointment. I don't believe that the delay was due to anything except unforeseen circumstances and the doctors schedule being booked solid. Despite the single instance of waiting a long time for an appointment opening I recommend this clinic for scheduled appointments, labs, the use of MyChart, helpful staff and excellent doctors that work well with other doctors outside of the EC. I am covered by health insurance and pay a co-pay for appointments so I can't comment on out of pocket expenses.

Everyone is very friendly, helpful, and knowledgable. My husband and I are new to the area and happy to have found a great primary care doctor with Suzanne Fiala, MD.

Worst experience ever. Friday Nov 25 I went to get tested for Covid. I was told there would be a 3 hour wait. After 3 hours I went in to find the girl didn’t check me in and they weren’t taking any more people. They did end up taking me and I was positive for Covid. 4 hours in my car sick. I finally got to see a nurse practitioner who informed me at 72 I was too healthy for medication, it would have to run its course and if I got worse to go to the hospital. It’s 3 days later, I’m worse but do not have energy to drive to Everett let alone walk around the house. This area continues to grow and there just isn’t enough staff to take care of everyone. Thankfully I am leaving Camano the end of December to get away from all these people.

Suzanna Faila, worst doctor to see at the clinic. Very inappropriate and disrespectful to my child and me.. do not recommend. My child is now having nightmare with the things she was saying to us. I've emailed and called... not a single response... what is happening to this world we live in... scary times.

Clean and quick normally. Friendly staff. I have mostly used the lab. Alway in and out fast. Not a lot of extra paperwork. Lab technicians do a great job. I have never needed a second poke.

My daughter has been a regular customer/Pt of TEC since she was little. She has occasional migraines, long history of them with the clinic . Her sisters wedding is today. She went into Stanwood WIC this morning and was told to go to the ED , they are to full for a MIGRAINE injection??! So thank you TEC, your outstanding lack of customer service never fails to surprise me. <br> Now she can wait all day and miss the wedding for something that TEC has quickly and routinely treated for years. Thank you for not bothering to advise her on another location or attempting to fit her in.

they went above and beyond for me! i'm so thankful!! everyone was soooooooo nice