John A Nusser Md's Online Review Report Card

My 73 year old mother was a patient of Dr Nusser. She had an aneurysm in 2002 and survived but when she began having regular headaches recently he didn't seem to consider the possibility that she should see a neurosurgeon. Last Wednesday, my mother passed away after 10 days in the hospital and 2 hours in Hospice. Today is Monday and the crematorium is still waiting to cremate my mother. On Thursday his office said he wouldn't be in until Monday to fill out the necessary document. The Solace cremation urged the office to contact the Dr. And he said get would "try" to do it by the end of the day. Now it's Monday and by 4:45 Solace Cremation calls me to tell me that the Dr. Didn't complete part of the form so my mother must continue to wait to be property handled. Has he never done this? Where is standard of care? Do the deceased not deserve any decorum of respect? I am sure he would have more concern if it were his mother.

Only prescribed 2% lidocaine gel for breakthrough pain. I suffer from moderate to severe intractable pain. Well documented in medical file. I could have bought 4% lidocaine without wasting my time. Will never see that provider again.

I have been a patient of Dr. Nusser for almost a year and in the times I have needed to see him, it has always been a 4 star experience. I recently moved here from another state, but did not have the greatest Dr. where I came from. Dr. Nusser was easy to find and his office is always clean with friendly people all around. There are 2 things that I believe exemplify a good Dr.; 1st is his bedside manner and 2nd is his staff. Dr. Nusser actually listens to you and asks a lot of questions so he gets it right. Testing was easy, results are fast and he puts together a plan based on the results and your discussion. What really impressed me was his personal phone call to see how I was doing with the plan we had put together to speed my recovery. Who calls anymore?, well, he does. And as for as his staff, you couldn't ask for better. I've never come in where they didn't have a smile, and even on the stressful days, they put it aside to make you feel special. I tell him all the time that he better be taking real good care of them because he has nurses and front office staff that really care about his patients and they really care about him. I would recommend Dr. Nusser to any friend or family as he really is the type of family Dr. you want for your care.

Very good doctor,caring and has lots of empathy to all patients.