MIndful Therapy Group - Vancouver's Online Review Report Card
MIndful Therapy Group - Vancouver
4.2
Average Star Rating
101
Total Reviews
27
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
It seems like you've had a mix of experiences with Mindful Therapy Group (MTG), ranging from highly positive to deeply frustrating. On the positive side, there are numerous mentions of compassionate and professional therapists and support staff who have made a significant impact on clients' mental health journeys. Many people have found the therapists to be understanding, approachable, and skilled at what they do. On the negative side, billing issues seem to be a recurring problem for many clients. There are multiple reports of being misinformed about insurance coverage, surprise bills, unauthorized charges, and a lack of communication from the billing department. These issues have understandably led to frustration and stress for clients who otherwise might have had positive experiences with their therapists. It sounds like the core services provided by the therapists could be beneficial, but the administrative and billing processes need significant improvement to prevent misunderstandings and financial stress for clients. If you're considering using MTG, it might be wise to double-check insurance coverage independently and monitor billing closely. Additionally, sharing detailed feedback with MTG might help prompt changes in their billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of MIndful Therapy Group - Vancouver's Reviews
The entire staff is wonderful- so friendly and straight forward billing. Rachel is the best!
Reviewed On Google
The front desk staff (Jo, Adrian, and Emily) are always helpful and friendly. Every time I come in, they are cheerful and I know it’s at the end of their days so it’s even more appreciated. Everyone at TMG is excellent!
Reviewed On Google
Jo at the registration desk is wonderful, always pleasant to speak with and very helpful!
Reviewed On Google
Going to counseling can be trying and exhaustive work but when I check in, I have been greeted and attended to by an amazing receptionist! Jo is extremely kind, personable and attentive. She brings happiness and joy to the mundane task of checking in for an appointment. Thanks Jo ❤️
Reviewed On Google
Lady at the desk went out of her way to engage me in conversation as I left my appointment, even though it was the end of the day at 5pm. Very personable. Hope my therapist as usual was very thoughtful and listened patiently and had a couple of nuggets of wisdom at just the right time.
Reviewed On Yelp
I had a deeply upsetting experience with Nadya Petkova. During a therapy appointment, while I was opening up about trauma and was visibly in distress, she LOGGED OUT in the middle of the session without explanation or support. I was left alone while actively breaking down. It has taken me 15 years to try therapy again after previous experiences of not being listened to, and this made me feel abandoned, unsafe, and retraumatized. A therapist should not leave a client in crisis without communication, follow-up, or a safety plan. I still have heard nothing back from her. This was a months ago. I would not recommend her to anyone who is seeking trauma-informed care, especially if you are vulnerable, afraid to open up, or returning to therapy after a long time.
Reviewed On Google
I’m holding onto some reservations as today was my first experience with this particular provider. Three years ago I terminated services provided by another PMHNP at this same Mindful Therapy Group. That experience started well but the quality of “therapy” went down, the meds given (literally samples given), and The nonexistent medical information provided accompanying the Free samples of drugs left me very changed, psychologically for the worse, kind of zombie like. I was a very complicated case that should’ve been referred out to an actual psychiatrist. Thankfully, we realized that after a long time, found a psychiatrist and terminated that Mindful Therapy therapist..
Reviewed On Google
I cannot recommend Mindful Therapy enough! A wonderful group and so easy to contact. Cheryl is warm, compassionate, and very good at her job! I just a short time, she’s helped me a lot!
Reviewed On Google
LOVE Annia! I feel so fortunate to have found a therapist who gets me and that i can identify with. She has really helped get me through some challenging times.
Reviewed On Google
i’ve been going here for the past few months. i’ve had nothing but positive experiences. the front desk workers are always very positive and ready to help. they always ask how you’re doing, it truly brightens my day every time i come in. i couldn’t recommend them enough
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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