Sea Mar Vancouver Medical Clinic - Fourth Plain's Online Review Report Card

New Residents to Washington, my mom visited to establish and receive care, she met with a ARNP Vrsalovich and was treated with the same regard as treat livestock. If she lacks empathy and thinks it's okay treat people with such disrespect she needs to not be practicing. I hope her boss can see this and something can be done about this appalling approach on patient care.

This place was so dirty when I visited with my son. The floors need to be cleaned and the bathrooms were discusting

Great staff fast service. They really care at this location.

I just wanted to get tested for Covid-19 and they were gonna have me come back. Luckily I asked about the at home test kits and they were free so I went that route. Otherwise I would rate lower. Also they were very busy and the front desk girl was nice.

Absolute worst place ever. The moment she walked in, she told me she wouldn't refill my medication because she thought it to be too dangerous and that she's not the prescribing doctor. Then I explained how depressed I am and I'm gaining an unhealthy amount of weight and how im always tired, which is unusual for me, she then had the nerve to tell me that all she can do is refer me to a nutritionist "to learn how to eat better" (as she looks me up and down). Then she said "I can help search for another provider for you that might help but they probably won't prescribe anything to you". I have 4 kids and in a state of depression that I can't shake and I was treated like garbage. Unbelievable.

They do not care about you!! Find someone else. Dr Keely comes in and spends 2 seconds with you and calls it 15 minutes. I’ve emailed about pain and issues I’ve been having and thought this appt was to address it. Nope! They don’t have time and they don’t care about you. I’ve got to find someone better. So frustrated.

Hit and miss. My PCP Benjamin Huckett did not leave a good impression on me the first time he saw me, as he didn’t want to refer me to physical therapy. But I insisted so he did begrudgingly. When the physical therapy notes went through, suddenly he no longer had a bad attitude. I can only assume he felt I was med seeking for muscle relaxers or was being dramatic. I had just moved and had a very hard time re-establishing care because of my dx and past meds. He also didn’t want to refer me to a neurologist because he felt it was unnecessary, despite being under regular neurologist’s care for 4 years prior. After a year he finally listened, which shouldn’t have taken that long. But Dr Keely is the real reason i’m writing a review. I recently was dx with a cyst in my spine along with other majorly debilitating issues. I was given a referral to an orthopedic surgeon at the ER but need a new one because that place doesn’t take my insurance. I’ve been out of work for two weeks now and neeeded LOA paperwork signed. Before I even met her she was complaining about me in the hallway, which I know other patients could hear. She came in telling me that I only had 15 minutes and that she didn’t have time for all of this. She said that I needed a physical therapist to go over my paperwork. To which I told her that I seen one three times since my last ER visit and they told me to come here. She said “I don’t know you.” So I said, “i’ve had two referrals from this clinic.” She then threatened to leave and not treat me because I, “wasn’t listening to her.” She then said she needed my records, so I offered them (i have personal copies) and she said no. I then asked if she wanted to see my MRIs, to which she said, “no.” So I said, “So you don’t care that I have a cyst in my spine?” And she said, “no, I don’t care.” I kind of started panicking at that point because she was refusing to sign even a simple LOA, or give me a drs note, or the referral I desperately need. At that point she left and I broke down sobbing. I interacted with her for less than 5 minutes. I have medical PTSD so this triggered traumas I had worked really hard to overcome. I spoke to the clinic manager about how I communicate with a lot of medical professionals on a weekly basis, as a disabled person, and I don’t deserve to be treated like that. I’m not a fast food order that can be rushed. I’m a person and you can’t say, “I don’t care” to your patients even if you don’t. Her bedside manner is aggressive and inherently neglectful if you threaten to rescind care because I corrected you about my own medical history that you never bothered to glance at. I would avoid Dr Keely at all costs, and I will be filing a complaint with the board of medicine.

The front desk vs back staff do not seem to coordinate patients schedules. They don't call or send out reminders for shots/vaccines, staff vs patients providers are not always the same.

This place is horrible, don't go here if you need medical attention. My supposed primary care provider. Who only dealt with me over the phone. Finally met with me for the first time. She walked in and told me. "You got 15 minutes, tell me what's wrong. Then told me to go somewhere else.

The ARNP Benjamin Huckett I saw yesterday was a complete jerk! The guy had the bedside manners of nurse Ratchet and the personality of a turnip. Very unpleasant person! He was cold and rude while speaking to me. The nurse was fine but she didn't dress professionally, she had those ridiculous fake 2 inch eyelashes going on... It's not quite Halloween yet!!! Front desk staff were very helpful scheduling me for a couple appointments with my PCP a couple months down the road. I won't return, even if this is the only option, I'll do Urgent Care if necessary.