Silk Hands Spa's Online Review Report Card
4.4
Average Star Rating
105
Total Reviews
10
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Silk Hands Spa received 86.13.3% positive feedback, with patients praising the exceptional massages, skilled staff, and relaxing atmosphere. However, 13.3% of the feedback was negative, primarily citing scheduling issues and unprofessional behavior. Overall, the spa delivers high-quality treatments yet needs better communication and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Silk Hands Spa's Reviews
Silk Hands offers incredible healing massages that help with injuries, arthritis, and general pain. I always feel amazing after I get a massage here.
Reviewed On Yelp
Others massages don't compare to Karla's. Seriously. She's so kind and it's such a relaxing experience, I can't wait to go back. I've been coming here for years. I've had massages from other places but they just don't compare.
Reviewed On Yelp
I had 2 - 60 min. aromatherapy massages and Carla was great! She not only left me feeling relaxed and stress free but she worked through some super tight muscles! She communicated well and I love their new location. Definitely recommend booking services at Silk Hands!
Reviewed On Google
I have been going to silk hands for over a year now For a number of different services offered, and I am extremely happy with their appointment I’ve had❤️ what a wonderful and relaxing spa. it’s like a mini vacation😎
Reviewed On Google
I bought a couples massage for my wonderful wife for Christmas, and they were SO FANTASTIC that we are here again for what will most definitely be a regular occurrence! Definitely recommend them!
Reviewed On Google
I absolutely love this spa and 100% recommend them! Karla is one of the best and sweetest people. She does an incredible job and always listens to your needs. If you’re in need of an amazing massage in a very relaxed environment definitely book with Karla! She is very mindful, uses great techniques and pressure suited for your needs and creates a safe and relaxing environment.
Reviewed On Google
I was gifted a gift card for Christmas from my husband. I had never heard of this spa, but I’m so glad he chose this place! I’ve been twice now, both with Karla. She was so kind and my massage was perfect both times. Their new location on grand is so peaceful and comfortable and clean. Karla will be my go-to massage person and I can’t wait to go back!
Reviewed On Google
Save your time & Stay away from this Spa I had an appointment at 5pm on 07/23 with Carla. I showed up at 4.55 pm and the sign said we are open as shown in the picture but door was locked out and no one was inside. I waited for more than 30 mins and called multiple times their number left voice message but didn’t get any response. I had to travel next day so my entire plan was messed up and they wasted my entire evening. Next day, Carla called me just to accuse me that i had cancelled the appointment online but they didn’t have any proof even the appointment was scheduled over phone so how can i cancel online. They issue group-on coupon just to waste your time so don’t fall for it. They were very rude over message next day and keep accusing me that i had cancelled without any proof when I already have plan for spa before my travel. Please stay away from this Spa if you want to save your valuable time. Staff are rude, don’t treat you with respect. Don’t recommend this place!
Reviewed On Google
I went here with my sister who was given a gift card by her children. First, the woman kept hugging us. We do not know her, have never mat her, it was awkward. Second, we were to get facials and a massage. The massage therapist, refused to remove the blanket from my body and give me a massage. He actually massaged me over the blanket. It was uncomfortable and again awkward. My sister was getting the facial, while I got the "massage". The facial when it was my time, was not a facial. I have had quite a few, and none like I had here. My sister also had the same experience where the therapist refused to remove the blanket during the massage. If he is so uncomfortable with touching a person's body, he needs a new line a work. We both left feeling let down and taken advantage of. Never again. Stay away.
Reviewed On Yelp
This was one of the facials I have had in a long time. I was so relaxed when I left and my skin looked amazing! Highly recommend.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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