Rayus Radiology's Online Review Report Card

Great place..excellent ppl Tech was awesome.

A special Thank You to Kailyn for making my visit stress free. Her attitude was infectious her smiles and concern were genuine. It was a great experience.

What a Great MRI experience I am very claustrophobic and have had not so good experiences at other facilities and needed sedation. Kailyn was AWESOME with me explained everything was SO friendly made sure I felt ok and was very compassionate. I would Highly recommend CDI if you are claustrophobic and ask for Kailyn she is GREAT

My experience getting an MRI at the Center for Diagnostic Imaging on Northland in Appleton was excellent. There are two reasons for this fivestar rating. One is that Kailyn the technologist I worked with was wonderful. I had talked to her twice on the phone before the procedure. The first time we spoke when my appointment was set up Kailyn found that I had a band around the back of my eye from a previous surgery and neither of us knew whether it was metallic. She went out of her way to work with the hospital where the procedure took place 40 years ago to find records and ascertain that the band is plastic. When I phoned to speak with her a second time I was actually calling to cancel the appointment because I was quite anxious about it. Well by the end of that conversation I had gotten answers to additional questions received reassurances from Kailyn that I should go through with the MRI and decided that I would indeed to ahead with it. And Im glad I did. Kailyn was the technologist on duty the day of my MRI and continued to be reassuring kind and patient as well as highly skilled in making sure that the process was comfortable and efficiently done.The second reason that the process was well is that my husband was with me and held my hand throughout

The place that bought out smart choice mri so they could charge obnoxiously more. How do people like this sleep at night exploiting peoples access to healthcare?

Staff was nice but billing and payments were a complete mess. Didnt get a bill for several months so decided to call. The person I talked too said they were sending it to collections because of no payment i never received a single bill so ended up paying in full to avoid the situation no notices or nothing. I will more then likely seek a different company to do business with if I ever need another MRI.

Im pretty claustrophobic and dont look forward to these.  I had to have two MRIs back to back.  My technician Al was very good explaining each step and during each procedure would let me know how much time each reading would take.  Mo who scheduled me was courteous and accommodating to my schedule.

CDI has an open MRI which is important for people who are extremely claustrophobic in the tube. I’ve had several MRI’s here. The employees are friendly professional and make the process comfortable. I would and do recommend CDI to everyone. You are amazing

The MRI I received here while I was on active duty in the Army was fine but they do not have radiologists to read the results. So they sent the scans off without letting me or the Army know or getting authorization. Also the place they sent them to has numerous billing practice complaints against them. Long story short I ended up with a collection account on my credit report because of the lack of communication from CDI and their selected radiologist.

The staff are all super friendly and happy to help its easy to get a timely appointment you dont have to wait forever and the MRI itself is comfortable. Im a big and tall person so feeling like I fit comfortably and safely without extra accommodations is nice.