Urgent Care Physicians's Online Review Report Card

The first bill I received from them threatened to send my account to collections. I'm always current with all my bills and was very frustrated to see this come through. I paid the bill off instantly and I will never use their services again.

Terrible customer service will not be returning.

They charged for an appointment when the physician did NOTHING! Then they falsified what was actually said. Dr Un is a FRAUD!

I won’t be going back. Not professional!

Went here to get a rapid covid. Got it back in 20 minutes

Doctors after always so kind. Very professional and caring!!

I was very happy that I could get my Covid test results within 15 minutes. Staff was friendly and fast. Thanks guys!

My husband went into Urgent last week and was given wrong medications that did not help him. The doctor did not provide much information. He had to call them again to get the correct medications for his illness.Our insurance company contacted us to have Urgent Care send their claim to the correct location in order for the claim to be processed (as it was pending due to missing information). The customer service lady at Urgent Care was extremely rude and continued to read from a script. She refused to send our claim paperwork to the right location and told us we need to wait a couple of weeks. I better not be getting a call from collections!

My husband, my son and I have been seen several times at Urgent Care and received excellent care every appointment! So much that we acquired a New MD membership and have been thrilled with the convenience and personal attention. Dr. Yun and his Registered Nurse, Mary are available at your fingertips for a consultation or a “last minute Friday afternoon appointment” complete with X-ray! We appreciate your timely response and bedside manner. It reminds me of days gone by where the patient truly comes first!

Very satisfied with the services provided, I was in and out and staff was very friendly and knowledgeable! highly recommend.

Fast and friendly care

Sat in the waiting area for way over an hour. People were put ahead of me while I continued to wait. First and last visit. If the clinic was actively working on customer service we wouldn’t be waiting this long. No excuse. Hardly any people in here.

I have been here numerous times and have always received excellent health care. The receptionists were very, very helpful and kind to me. I have recommended this clinic to many of my other friends and family. It was amazing how they took the time to decorate the entire clinic, too. I was astounded about how much effort they put in to make the customers feel well!

We were seen on Christmas Day. Service was great, the wait was minimal. This was our first experience at this urgent care and we will be back for sure!

Very impressed by this location! When walking into the clinic I received warm welcome by the staff and was seen promptly. I was surprised and I promised to give a positive review as a result of service that I am satisfied with. I give my recommendation, bless.

If it wasnt for the nice girl that booked me in and the great nurse before hand. This woulda been the worst experience Ive ever had visiting a doctor. Waited for a hour in the waiting room, no big deal. Nurse came and got me, super professional and helpful when asking questions and taking vitals. I then waited in the room for another hour, nurse stopped back in and said we didnt forget about you! And as soon as I almost left this doctor or whatever he was or is. I think his name is/was Greg? Expressed my frustration waiting, as he acted like he was back on the block with his response of them being super busy today and had already treated 30 people. Went in with a chronic cough problem, for the past few days, and a nasty head cold. He listened to my lungs and checked my ears and said Im gonna prescribe you penicillin. And then go get a nasal spray and allergy med from the store and it should be gone in 4 days. And literally walked out. Im not surprised the VA sends patients there, place is even worse than the VA. Meanwhile, here I am still coughing up a lung all day and never entertained that as an issue. Im not a doctor, but wouldve appreciated a cough suppressant or something. But thanks doc! Sad part, that medical person wont even read this or care about his actions today, which is sad when medical personal dont take pride in their work.

Went in after falling down stairs and painful big toe.  Was seen promptly (pre registered online).  Techs were professional and very careful not to make things worse.  Doc was awesome!!!  Thorough and proactive with copy of cray knowing I live out of state.  Will definitely go back if needed again.  Thank you, staff, for the great care.  Nice facility too.

Brought my son here because our regular doctors office didnt have any openings. Fast, courteous and friendly! Were able to do xrays with no waiting!

I moved to area less than yr ago. Within 2 months I was sick. Found this fantastic clinic. They treated me for bronchitis & pneumonia. Had to return several times because I got worse. Im so grateful for them...count it one of my biggest blessings this year!!!

Was attended to very professionally.  We appreciated the quick blood test and felt well attended to by all.  Thank you