Womens Care Of Wisconsin's Online Review Report Card

Good listener, knowledgeable, great bedside manner, and overall just a great appointment with Dr. Augustine.

I started seeing a OB-GYN at Women’s care in Appleton last April. My doctor was very nice, kind, and trauma-informed. The on-call fertility nurses are also very kind and understanding. They truly seem like they cared for me. If this rating was just based off my doctor and the fertility nurses they would receive a 5/5. I feel compelled to share my experiences for any person who is struggling to get pregnant. I was labeled as unexplained infertility due to not being able to have a pregnancy after two years. I become pregnant after one year, had a miscarriage, and then still have not been able to get pregnant two years later. I have had some really poor experiences at Women’s Care so I will no longer be attending the facility. As I mentioned before I had a miscarriage last May. I had two confirmed pregnancy tests at home and was about 7 weeks pregnant. I started bleeding over Memorial Day weekend and went in for an appointment after the holiday weekend (per the recommendation of the nurses). I had an ultrasound and blood work done. The doctor informed me they would call me with results later on. A Women’s Care nurse called me that day and told me you have no pregnancy hormones. I said “oh does that mean I had a miscarriage” and the nurse replied “there was no proof you were pregnant I’m the first place.” In a very sensitive time I felt I was offered no support, no condolences, or even empathy. Fast forward to this year we are still not able to get pregnant so the fertility nurse and my doctor recommended a Hysterosalpingography which is a test testing to see if there are blocks in your tubes. It is a very expensive test and not covered by insurance. The fertility nurse at Women’s Care informed me if I do self-pay they offer reduced rates.The nurse informed me a financial assistant would be calling me to tell me more information. I did not receive and calls and honestly did not think much about it. I had to go to Theda care for the procedure due to it being more complex. At Theda care I told them when checking in I would need to do the self-pay rate to get a discount. They said okay and I was in for my procedure. After the procedure I get a bill online stating I owed just Women’s Care(My doctor from Women’s care did not do the procedure Theda Care did) close to $2000 dollars on top of Theda care charging me also close to $2000 dollars for the procedure. I call Theda care they are very kind and offered me support for how to handle getting this so my family could afford it. I do the same for Women’s Care. The Women’s Care financial worker told me they tried to call me twice and I didn’t answer before the procedure and they cannot offer self-pay rate after the procedure is over. I explained I did not get any calls and was feeling frustrated because we cannot afford large bills out of pocket. I started crying and was trying to explain why I was feeling upset in a calm and appropriate manner. The staff on the phone told me “if it was me as a responsible adult I would have called if I didn’t receive any calls before hand.” I received no empathy or compassion during this difficulty time. I’m not upset at the money side of it as I understand there are policies in place but felt as if they were doing everything in their power to make me feel at fault and bad. Due to this I do not recommend attending Women’s Care of Appleton if you are hoping to received trauma-informed care.

Dr. Reed knows my worries and concerns/ questions I may have before I ask them usually. She is reassuring and helps to find answers. She shows that she knows how important my babies are , is encouraging and provides me with the information I need.

Dr Augustine is very friendly, personable, knowledgeable and easy to talk with.

I have had some WONDERFUL experiences with some doctors at Women's Care and some not-so wonderful. Dr. Williams is awesome! She and her team and so friendly and always patient. They listen to every concern you have and give you honesty. I felt with some other doctors at Women's Care, I was treated as a gineau pig and had treatments thrown at me for things that I didn't have. Dr. Williams has sat on the phone with me for as long as I need to address all my questions and feel comfortable.

I’ve been going to Women’s Care for years, and highly recommend Dr. Vandenberg! She gives the best care and attention. The nurses are all wonderful and the receptionists are all friendly. 5/5 would recommend!

The office has a welcoming atmosphere. The receptionist is friendly and kind. I love that they have students often to learn from them. Elise Gessler listened and had a comforting and gentle demeanor.

I just love her! Dr. Yarroch is the best.

Elise is amazing!

I had a follow up appointment because I had a ruptured cyst. that blood and fluid into my stomach, which was so painful. Well at the follow up none of my concerns were addressed he was rushing me so bad and all he talked about was pain pills. I wasn't there for pain pills I was wanting answers. I would never ever go back and see, Dr. Anderson ever worst doctor I've ever seen. No worries or sympathy from him.