Childrens Urgent Care At New Berlin-Childrens Wisconsin's Online Review Report Card
Childrens Urgent Care At New Berlin-Childrens Wisconsin
3.8
Average Star Rating
37
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
New Berlin Children's Urgent Care received 73.0% positive feedback, with patients praising the compassionate staff, efficient service, and their ability to calm anxious children. However, 27.0% of the feedback was negative, primarily citing long wait times, inefficient online check-in, and disappointing billing practices. Overall, the urgent care is highly regarded for its patient-centered care yet could enhance wait time management and transparency in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Childrens Urgent Care At New Berlin-Childrens Wisconsin's Reviews
Place is pure garbage ...don't have your doors open say your open when we pre call to make sure then we drive out in the middle of a blizzard because my kids are sick only to be told that your not seeing any patients...complete B.S.
Reviewed On Google
Very slow.
Reviewed On Google
We had to bring in our 8yr old on Sunday. The walk in line looked long and the estimated wait time was 45 minutes, we only waited 10 minutes in the waiting room. The entire staff were so great. No complaints here.
Reviewed On Google
Went in fir an xray for my son after a sports injury. Front start to finish, the absolute best team was involved. PA, RN, front desk....all very informative, courteous, in sync and just plain helpful. Walked out in less than an hour with a treatment plan and a less anxious child...we are lucky to have a place and people like this....cheers to all!!
Reviewed On Google
Dr. Kate and the nurse were amazing. They saw my son’s nervousness about getting stitches and they talked to him and explained to him about everything. I was very pleased with our experience. Love this urgent care location and staff.
Reviewed On Google
While the staff was nice and helpful the cost was just terrible. We were not informed prior to our child being seen the cost even though I asked, just told I would be billed. Now we have a deductible plan and I expected a large bill, but this was just unacceptable, about twice what we expected. Don’t go here if you have private insurance and can pick someplace else. Broke the bank and we did not get any additional help for our child.
Reviewed On Google
The nurses and providers at Children’s are absolutely wonderful. Thank you for all of your excellent care and compassion!!
Reviewed On Google
First time at a New Berlin Children's Urgent Care. My 5 year old dislikes medical visits in general but the environment was calm and the staff was friendly and attentive. We didn't have to wait long. They patiently listened as my son told them how he was feeling. He was diagnosed and we were given instructions and a presription. My son left with a much better attitude towards medical care. I would highly recommend this urgent care.
Reviewed On Google
Receptionist Louis was very rude and disrespectful( who laughed at my daughter with Autism)!Waited hour and forty five minutes with child who had fever 103 and had to leave because she couldn’t take it anymore. I have been taking my children by that place for 21 years and now we are done.! Very disappointed at this place where your child should receive help , not to be laughed at!
Reviewed On Google
So helpful and fast, my daughter had a really bad ear infection, and they was so fast, and kind . Thanks 🙏
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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