River Falls Area Hospital Emergency Room's Online Review Report Card

Doctors and nurses don’t seem to know what they’re talking about. Had no clue what to do for my SO eye swelling! Had to use google and still didn’t know! Prescribed antibiotics with Benadryl in it after telling them multiple times that he is allergic to Benadryl. I would take the extra time to go somewhere else!!

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The staff was very friendly and very helpful. The doctor detailed all information and it was Fur helpful. My wife and I have made 3 trips to the emergency and all occasions they were a very very good.

Have been there 3 times with my young children and have had nothing but great experiences each time. The nurses and doctors have been kind, knowledgeable, friendly, and timely. Always felt they did everyone they could to help my kids. Will definitely go back!

Er doctors in River Falls area hospital do not do anything to help the patient or even what their after visit summary said they supposedly did. In fact they are quick to push an injured person out of there with out looking at an injury, touching it or even checking to make sure there is a pulse in the extremity. Never check pain levels or recheck after extremely high bp due to pain to make sure it went down. My first nurse was amazing very helpful. So appreciate that. But when you have to go to er cause clinic is closed or not even open yet there are reasons. Nobody want the er copay or coins it ace. Especially when dr fee is astronomical and they see u for about a min. Horrible experience. And one for my husband of his own. What happened to bedside manner or helping someone. Don’t go there!

WORST ER I ever been to. I’ve been there multiple times for different things because it is close but they NEVER help me. The staff is rude and the doctors are not helpful whatsoever. I came in crying because I fell on my kitchen floor and couldn’t get up due to back issues that I have and I crawled into my car drove to the hospital and the doctor told me that there was nothing that they can do and I had to leave. I went again later on at night in so much pain begging for them for meds or something and I feel like the doctor thought I was lying or something when I clearly was NOT. I will never go back there and I’ve heard from the doctors at Hudson ER (BEST ER I ever been to, great staff and very very helpful) that they have many complaints about the river falls doctors and that they used to work with them and are not surprised how unhelpful they are. I felt so helpless and I live in river falls alone with no family or friends to help me so there was nothing I could do till I made a appoiment with the clinic to see my primary. She was also upset that the doctors at the Er in river falls did absolutely nothing both times I went in that day. I never write reviews but this made me have to.

Went in because I wasn't able to properly breath. Nurse was extremely condescending and in the hallway was talking to another nurse about how I, a college student, probably just drank too much. Doctor offered me nausea medication. I came in because I wasn't able to breath not because I was having nausea. Went to my doctor the next day and I was told I was having a mild reaction to my new medication. Don't go here unless you are actively dying and even then I'm not sure they would help.

I do not recommend this "emergency room".