Mark Timmerman's Online Review Report Card

Nine or ten years ago I had a torn meniscus in my knee. I came to see Mark Timmerman, MD. He treated my knee with injections which could cause my knee to attempt to repair itself. I am enjoying pain free walking. I am so glad I found Dr. Timmerman at the Spring Green Clinic!

Dr. Timmerman is an amazing doctor who treats me and my family as friends. Not only incredibly friendly, but also a great help for me and my family and any medical issues. I've never experienced another doctor like him.

When Dr. Timmerman shifted his practice location from Madison to Spring Green, we continued to see him despite needing to drive an hour from home to his new location. I'm not sure how he does it but he makes us feel as if we are his only patients and I often feel like I'm using up too much of his time as we visit. Very warm, very friendly, great at helping me and my family with any health concerns. Only issue is occasionally with staff dropping the ball.

The actual doctors are extremely understanding, courteous, and experienced. The staff of the office is the complete opposite. The secretary that works every time I have been in is one of the rudest most judgemental people I have ever experienced.

The doctor and nurses, and PA's at this practice are caring and knowledgeable. I especially liked Carol. I left this office not because of the care. It was due to the secretary. It seems that whenever I had to get a referral , the referral was not put through. This has happened repeatedly. I did tell my Doctor that I did not see the physician he referred me to was because I couldn't seem to get the actual referral from his own office to do so. Upon hearing that, I got the referral right away. Yet this continued to happen. I contacted the office manager but have not heard from them as of yet. I want them to know why I left. If there is a patient with a serious illness like cancer or something, and they had to wait weeks for a referral because the secretary is too busy..they need to know about this. Even if it is not an emergency, this should not happen.

I like a lot of things about this practice but I hate the wait I have to endure every time I go there. If it's not waiting in the waiting room, it's waiting in one of the exam rooms. There has been a couple of times where I waited an hour before seeing anyone. On the flip side, Dr. Timmerman is a wonderful doctor - full of knowledge and I believe he truly cares for his patients. His diagnosis is accurate. This is why I continue to go there.

I have been a patient at this office for 20+ years. I have been seen by dr. Timmerman as well as his associate, Carol Landon. They always take more time with you than any other office I have been to. Very through and listen to your feedback. I especially like them having a blood lab in the office. Referrals are easy to receive, refills are handled the same day.

I have been a patient of Dr. Timmerman's for 10 years now, my only complaint really is that he is always running behind. I don't mean 15 minutes, but I have waited for 2 hours to be seen once! He does take time with me and never rushes, but it can take 1/2 my day when I have an appointment with him.

Dr Timmerman has been my primary for many years and I am very happy with him. I'm a male, in my 40's. He is very detailed in his examinations and probably spends more time with you than he should (for what he gets paid). I have been happy with his diagnosis' and he has no issue/ ego with you asking for a specialist/ second opinion. When I am ill, I get an appointment the same day, usually within 4 hours of calling (it may be a nurse practioner). He has lab work available in his office 3 days a week. Only complaint I have had, which is now solved by her not being there anymore, was a staff member who was uncooperative and not willing to be helpful.

Very thorough and detailed. Personable doctor and well informed. I like him.