Amy ANNE Vaughan's Online Review Report Card

The staff are very friendly and helpful. The wait time is minimal usually. They took care of all my issues

Very unprofessional, rude All they have is a nice place.

Walked in to have a cancer removed and hobbled out because my miniscus was torn in the process. Also was treated for a staph infection after the fact.

I lived in Huntington, WV 2 years ago. This may be the most random review, but it is as real and honest as its going to get. My first appointment with Amy was a bit confusing because I tend to over analyze body language and voice tones. (Childhood trauma..lol) So, she seemed to me a bit rude or short, but still acknowledgeable. All of this randomness to tell you: I was washing my face this morning, and thought about my acne and skin texture difference from 2 years ago to now. I would have never believed that my skin would be free from cystic acne and dark scaring spots. I didn't have to go super often, Maybe 7-9 sessions in a 1.5 years. And was taken care of by multiple people in the office. Either way, she popped up in my mind this morning randomly af and guess what. Goggle review. The world is a weird place sometimes. lolol

One of the best !

Wonderful staff but no handicapped bathroom. Nearly impossible to get into the bathroom if your handicapped. A wheelchair "will not fit" so be aware if your loved ones have an appointment and have to use the restroom. "They need a wheelchair accessible bathroom for people who cannot walk"!

This office charges 40 dollars copay for seeing an assistant and not the actual doctor. If an assistant sees you and not the actual doctor the copay is $25 dollars. I have been ripped off a bunch of times in this office. I changed dermatologist too because in 2 years of being a patient there, I never met Amy.

I enjoy coming here !! My favorite people there are Lacey and Shannon !! They always make me feel so welcomed 💗

Last fall/winter I went to Amy Vaughan's office for the clear and brilliant treatment for hyperpigmentation. I was told by one of the nurse practitioners that it would be a good option to reduce my dark spots on the center of my forehead so I scheduled to go back to get the procedure done. I found a deal online where I purchased 3 and got 1 session free so 4 total. Before doing this treatment no one examined my face to determine if it was truly the best option for my condition. The first treatment day my pictures were taken so they would have before pictures. The first couple treatments seemed to do very well and I could see an improvement with my dark spots and I was very pleased. I was supposed to go back for my third treatment when someone called and canceled my appointment because the machine went down. I didn't think anything of it but several weeks passed and I still had not heard from the office about rescheduling so I called them. I was told the machine was fixed and they could get me back in to do my third treatment. I noticed after this particular treatment that my face burnt more than usual after and seemed to be more irritated than the first couple treatments. When I went back for my fourth one I told them the issue I had and how it seemed to burn me more than the previous ones. I was told that was a normal reaction because they got a new machine and it goes deeper for better results. After my fourth treatment my face was ON FIRE. It was so red it was almost purple and it was as close as it could get without blistering. As my skin healed I noticed that around my eyes the skin was very white and everywhere the laser hit had hyperpigmentation. I have noticed even now that when I get hot everywhere the laser touched turns blood red while around my eyes stay white. After my skin was done healing I realized how badly the hyperpigmentation had gotten but not only around my forehead where the small patch of hyperpigmentation started but EVERYWHERE the laser touched. I sent pictures to the office and they agreed that it was much worse than the first time I had gone in so they gave me Obagi Clear and Obagi Blender to lighten and bleach the skin until I could get back in for them to see what to do. While waiting for my appointment I went to another facility to have them give me their opinion on treatment so I could compare. Not only did they have me answer questions about my skin, they put my face up to a camera that took pictures of all angles of my face and transferred them to a computer to show the issues I have with my skin and the best treatment option. Amy Vaughans office DID NOT do anything like this. I was told before leaving that particular appointment that I have melasma and my face should have never had lasers put on it since the lasers themselves produce heat and that bring melasma out more. Fast forward to a couple weeks when I go back to Amy Vaughans office. Amy came in (First time ever meeting her) and put my face under a blacklight. That was it. She then started telling me what other packages I COULD purchase in order to get my skin back on track. I spent $650 to receive a TERRIBLE result and to be told I could purchase other laser packages or chemical peels. I was not given a discount. I was basically told it was no ones fault but my skins for reacting the way it did. I feel they should have stood behind their treatment and when favorable results were not given they should have made it right. I feel like a dermatologist should see you before any treatment is done to your face. I feel like the end result should be more important than the money. I was highly disappointed in the way things were handled and I will NEVER give them another penny of mine and I will be sure to spread the word to others. Below is my before and after. The first picture with the black background was the before. The other 3 was after. I realize how minimal now the damage was initially and wish I had never let them touch my face! Plea

Nurse injector Shannon the Best!!!