Joseph Shapiro's Online Review Report Card

I came in to see Dr Shapiro because he's an allergist and I had gotten a rash on both arms as a result of the BA Booster. Very knowledgeable and caring doctor. Also very nice. Would go back again.

He ordered blood tests on me WHILE I was on Prednisone for an anaphylaxis episode. Naturally, I got false negatives. He had the rude receptionist call me and say " good news, you don't have ANY allergies. We don't need to see you again" This is after I almost died from walnuts.

I had an extremely strange conversation with someone from this office just now (forgot to ask her name, but i called on March 25th at 11am, Friday). I called because my baby's pediatrician suggest I give them a call since we recently found out he was allergic to milk and almonds. My husband also has been getting headaches after eating bread so he may have a gluten sensitivity. I had heard about the works of this Dr Shapiro so I was invested in giving them a try. Upon calling this girl answered and I was asked to be put on hold, after about 5 mins she came on the phone and exchanged pleasantries, seemed nice. I requested a Saturday appt for me and my husband since he works during the week, but any day for my baby since I can bring him in any day. She proceed to take down my Information, and when she asked what was the reason we were coming in I said well everytime my husband eats gluten he gets horrible headaches so I think he may be allergic to a few food items and we would like to further investigate barly, bread, peanut butter and those things. And my son has a milk allergy and she then cut me off and said we don't do that type of testing only people with severe conditions or who are anaphalectyic. I was confused because their website specifically say they diagnosed and treat food, eczema and other allergies. I told her I didn't understand, because our pediatrician recommended us to this office. She said yah, idk, we can't help you. Super confused about this, will be reaching out to another office who can help me us out.

I went in to see Dr Shapiro and was left with zero tangible information of how to deal with an unknown allergen. I felt like he was gaslighting my observations of the allergic reactions I was having, and then was simply told to observe them and see if "I actually was having symptoms".... Ugh I have never felt so helpless with dealing with a medical issue and would recommend that this entire office work on their interpersonal skills. The visit felt impersonal and quite frankly did not leave me feeling empowered or more aware of how to proceed with my allergies.

I'd been suffering for years and Dr. Shapiro set me of with course of treatment that had me feeling 100% better. He asked a lot of questions and then listened without rushing me. Excellent doctor.

This review is simply based on the front desk staff (the Latina lady with black rimmed glasses as well as the heavy-set lady), having said that, Dr. Shapiro is the best allergist I have ever seen!It is extremely unfortunate though that his front desk is managed by such unprofessional staff. Upon walking-in I greeted both of them with a good morning to no reply, and after several minutes they just called out for my insurance card; there is absolutely zero warmth, politeness, or welcoming to their approach... I thought I was at the DMV, or the post office!After looking at my card they said that I needed to ensure that my insurance would pay for any treatments, as they would not be following up with my insurance themselves... they basically wanted to make sure that I did all their work, which would've been OK if they had approach the topic nicely.I was left with actually sour taste after my first experience at this office... Such a shame that the front desk staff's nasty disposition it's so off-pudding.

This office gets one star simply because of one receptionist. At the beginning everything was fine, I called and made an appointment with one girl who was very nice. She approved both my insurances and set me up with an appointment, she told me to stop taking my medications a week before the visit so I did. I trudged through the week of my allergies acting up to get to my appointment and be told by Beth that they don't accept my secondary insurance and I can't be seen. (The other receptionist there looked confused by this.) I thought that was weird because I've never had this issue as I have Medicare and my secondary always works with my Medicare. So I sadly had to leave without seeing the doctor. Now here is where the one star review comes in, I called both my insurances to figure out what exactly to do. BOTH of my insurances said that they would have covered this appointment and that Beth was mistaken in her belief that they don't accept my type of secondary insurance, they said she doesn't quite understand the relationship between my secondary and primary. So I called the office back to explain this to them so I could be seen for my worsening allergies and asthma. Well Beth got on the phone in a huff and would not let me even speak or explain anything, she arrogantly spoke over me the entire time explaining how she was correct and my insurance companies were not. When I finally forced myself into the one sided conversation I told her to get a proof of coverage from my secondary (which the insurance company told me to do if any problems came up) and Beth, with an annoyed tone in her voice and an impatient sigh told me she would call them but said she already knew the correct answer(yes she said that) and that she'd call me back after to let me know what they said. This was 5 days ago and she never called me back, I don't even know if she called the insurance company and I doubt if she even did she wouldn't call me back, especially if she was wrong. So needless to say I never got to see this doctor and Beth is 100% the reason. Dr. Shapiro, if you're ever wondering why your office isn't as profitable or busy as it should be, look no further, Beth and her ego is the reason. Also, I did nothing to warrant this behavior from this woman, she went off on her rant all by her egotistical self.

I came to dr shapiro from another allergist in glendale (I won't name them) I explained everything to them what my problems were (lost my sense of smell for the last 10 years and have sever allergies) I was immediately recommended to get injections every week that last could take up to 5 years to help...after 7 months of injections I have almost no improvement (granted it was only 7 months and not years into it)...I moved to sherman oaks and had to find a new dr. I found dr Shapiro and made an appointment (was within a few days) the staff was pleasant and helpful. I saw dr Shapiro and he made suggestions that none of my other dr's thought of. I was ordered a CT scan of my sinuses to see if I had polyps (again never brought to my attention to consider) Dr shapiro called the same day I got my CT scan and advised me that I had lost my sense of smell and my severe conjestion was due to polyps!!) This was a revalation to me. Before getting into allergy shots and starting all over he prescribed me some medications that were going to help me breathe. 2 days later I was already breathing better than I have in 10 years! I am about to get another medication that will shrink my polyps and I will be free from this nightmare! I've read other reviews complaining about the front office which couldn't have been farther from the truth. I wasn't able to locate my insurance card and Beth said "just get it to me when you can" they didn't hold me hostage and ask for money from me. So that tells you a lot about them. You're going to this office for Dr. Shapiro period. I've seen many doctors and none of them were as precise and knowledgeable as he is he deserves everyone of these 5 stars! You don't need to look any farther and research allergist he is the one you want....trust me!P.s my other allergist would only allow me to get my shots once a week. Dr shapiro said he would allow me to come several times a week speeding up the process significantly!!

Excellent doctor, great staff. Wish he was my GP. Knowledgeable, patient, straightforward, kind - literally everything you could ask for.

I'm really sad to leave this bad review. I LOVE the doctor. He is kind, compassionate, takes time to talk to you. He's the best. Unfortunately, the office policies are really ridiculous. I had an appointment on a Monday morning. I woke up with a severe migraine and was not able to go to my appointment. I called as soon as they opened. I was told that if I wanted to be able to make another appointment, I would have to give my credit card over the phone "in case you miss another one, we can charge your card". I have never missed an appointment, or even been late. When I refused to give my card over the phone, I was told I would not be able to call and make another appointment. I don't understand this policy, since I know doctors always have a waiting list of people to call if someone doesn't show up.