Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.6
Average Star Rating
147
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
Quick and efficient! Friendly staff!
Staff was friendly and service was quick and efficient!
That was easy!! All the steps flowed very smoothly with very little waiting!!
No one has a clue what they are doing in the Vienna or south side parkersburg,wv offices. I purchase test for my self and they try and call random people to confirm what I need. I don't even know these people they're trying to contact. I told them exactly what I need and they still mess it up. Had to test 2 times at 2 different locations. Very disappointed in medexpress professionalism on handling my need. Need to hire people that can follow directions and meet the needs of their clients. They have no clue what they are doing. Spelled me name wrong with my ID right in front of them. Give me the wrong test twice, than argued about sending it to the lab for father testing. If it wasn't the only place around I'd never set foot in another medexpress again! Very Very disappointed. It would be no star if it would allow me to post with out atheist 1 star.
Ms. Dillinger was very professional and nice.
The staff at this location is awesome, friendly, quick and all around nice.
Rude. No compassion. Arrogant. Took no time to listen to my concerns. I was visibly upset and no one asked or checked on me. Threw new prescriptions at me and sent me out.
Great care and kindness.
Process for getting to see a Dr. was very practical and safe. The staff were friendly, professional and very efficient. The Dr. was very thorough and listened closely to my symptoms. Then after the examination explained very well (in terms that I could understand) my condition and possible treatments. We discussed briefly, agreed on a treatment plan and I was on my way. Great experience.
The staff could see I was in pain and not feeling good thanks to allergy season. Was rude from the get go. Don't take your dying dog ta them.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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