Dna Eye Group's Online Review Report Card
4.8
Average Star Rating
341
Total Reviews
30
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
DNA Eye Group received 90.4% positive feedback, with patients praising the friendly staff, expert care, and comprehensive exams. However, 9.6% of the feedback was negative, primarily citing unethical billing practices, inefficiency, and unhelpful consultations. Overall, the group's strengths lie in customer service, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Dna Eye Group's Reviews
Add an Unsubscribe link to your emails. It comes from noreply address and there is no link to opt out. It says "If you received this message in error, notify the sender by telephone" which is laughable. Call to unsubscribe lol
Excelente servicio y excelente atencion...muchas gracias!
Doctor was super super nice and front staff was really nice too. Appointment was fast & easy
A pleasant experience; thorough exam with understandable explanations. Looking forward to the follow-up.
Friendly associates
Very good Very professional
Everyone was sooo helpful and sweet. From the start to the end of the process. Sheila was especially helpful. Shes helped me years in a row and this time she was coaching me through the contact lenses fitting. Unfortunately did not work out for me but she was patient, understanding, and encouraging the whole time. The doctor even offered a refund and did not pressure me to go further. 10/10 welcoming establishment.
Both Dr Jennifer Avina and Alyson were friendly, professional and very thorough. Thank you!
Very friendly staff
Good service professional from the front office to the back office my optometrist was awesome and helped me learn some new things.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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