Assisted Living Locators Northern Arizona's Online Review Report Card

Ashley went out of her way to find a home for my mother and brother not only on New Year’s Eve but New Year’s Day. There is no way I could have done it alone. I beyond recommend her and her service.Garry Abbott

In a time of disintegrating customer service and communication skills, ALLoNA is a more than welcomed exception. I could not have relocated my father to a new assisted living facility straight from the hospital within 48 hours without all that they did to make it hapen (especialy considering I was stuck in New Jersey and unable to make it out there).-Tom S.

Dearest Ashly Blackwell of Assisted Living Locators Northern Arizona,This is in no way going to fully express my sincere and fullest admiration and appreciation for you, your business, your time, your compassion, your advice, your expertise, your experience, your advocacy, your full attention to detail, your family...for giving me YOUR EVERYTHING in helping our family through a crisis situation with my Dad.We had no idea how to navigate a dementia "breakdown" that occurred with him where he was combative, inconsolable, confused, frightened and unrecognizable.This led to police involvement, a fall, and an ED admission. He was not safe to himself or others and we had no plan, no resources, no idea of where to go or what to do, let alone even begin knowing where to start.Your information was provided to me by the Arizona Crisis Team (THANKYOU ACT!). I called and you answered by prayers and dire need for help. You spoke so calmly and knowledgeable about what I was going through. You were forthright and honest in your assessment of my options and I thank you for your candor and trust. You guided me through the monstrous process of admitting him into the capable hands of Christopher Zambakari and Desert Haven of Arizona. You were constantly present and available until the process was complete.You advocated on my behalf with the hospital staff when they were ready to discharge him without regards to his or my family's safety. Your reassurance of the path we were on and the quick decisions we were having to make were like a blanket of comfort. The unbelievable knowledge and experience you have with the jargon and bureaucratic BS in dealing with such institutions is parallel to none.My family cannot thank you enough for all you have done for us. We will never forget how steadfast and strong you were while we wavered into unknown territory. You will be our first thought when encountering others that will no doubt need to navigate such life changing circumstances with their loved ones. HUGE THANK YOU TO YOU ASHLY BLACKWELL!!

This was the best phone call I ever made. I was not sure what to do or how to do it when my mother was suddenly in need of assisted living. We had looked into keeping her at home with around the clock care and quickly realized the cost was astronomical! There was definitely no way she could afford it.I received this information from the hospital before she went into rehab and called. When I spoke to Ashley she was very helpful and we set up appointments to visit different assisted living places in the area. We were able to get my mother into a great place. She was fine there for awhile. When she had another issue and was in the hospital for another 10 days we decided to look into a different place for her. I called Ashley again and again she was wonderful and helped us find a better place for my mother. She and my family are very happy with her care and could not have done it without Ashley and the Assisted Living Locators of Northern Arizona.

As a care home owner, I have worked with many placement agencies over the years. I want to share my experience with Ashly Blackwell. She truly is an angel in our community. Yes she is professional, knowledgeable, responsive , an RN, loving and caring etc. etc. etc. but what stands out for me is her dedication to follow through in making the transition of moving your loved one as seamless as possible. She helps us coordinate everything from paperwork with doctors and hospital discharge ,arranging home health, physical therapy, to helping coordinate with a new pharmacy and even getting equipment set up on time, etc etc etc . Whatever we need, she is there for us as well as for the family . This is a rare quality that I appreciate so much. She takes pride in her profession and it shows! I am proud to say that I support and recommend her unconditionally! Iam proud and honored to have her represent me and my carehome.

Ashley from Assisted Living Locators compassionately listened to me and my family’s wishes. I think because Ashley has a medical background coupled with having walked recently walked in my shoes; she knows. She knows how to navigate through the placement process, she knows what information to ask the case workers at the hospitals. She knows how difficult this process is. Ashley has worked alongside the people in this community building relationships. She came highly referred. Ashley arranged in this crazy Covid times, a beautiful care home for my dad. She arranged transportation and hospice services from an attentive service. All because ‘Ashley knows’. This should be her slogan. Guess this says it better – Ashley’s Heart Knows! From the bottom of my heart, thank you Ashley for your service and for caring as much as you do!

When faced with the daunting task of needing to find a facility for a family member, I was overwhelmed by the amount of information I found on line. Thankfully, there was a link to Ashley's service. I knew from the moment I heard her voicemail message, she was someone special. I received a call back within minutes and my first impression was confirmed. Her knowledge, guidance, compassion and commitment were beyond my expectations. Having never had to deal with a situation such as this, having an advocate as wonderful as Ashley significantly reduced my stress level. Thanks to her, we found the perfect place.We highly recommend her and the valuable service she provides. Thank you Ashley!

In short:"Excellent help finding a place for my brother and excellent help months later finding a way to keep him settled AND reduce costs."The longer version:Ashley Blackwell helped us find a place for my father-in-law's brother, a veteran. That process went so well we didn't really think too much about it.Fast forward one year: His care needs have increased, the costs are taxing his budget, and now we're in a pandemic which means availability is limited. After 3 weeks with a terrifyingly incompetent agency that others had suggested, and a week of fruitless phone calls on our own, we finally remembered: ASHLEY!!!In less than an hour, she came up with an idea that resolved all the issues, talked to all involved parties to see if it could work, and got it all confirmed.There are no words to convey our relief and our appreciation for your phenomenal expertise and kindness.THANK YOU SO MUCH!!!

We are so thankful for Ashley Blackwell and her help and guidance in finding the right Assisted Living facility in the Prescott area for our disabled Veteran. Ashley was professional and enjoyable to work with and our friend is thriving in his new apartment.

Ashly, owner of Assisted Living Locators in the Prescott, AZ area, is an absolute blessing and treasure! She was the shining star in helping our family locate a reputable, caring, safe, and compassionate Memory Care Community for Mom, who is in the severe stages of Alzheimer’s Disease. And Dad was able to make a confident decision of moving Mom in less than a week! She’s a Registered Nurse who grew up in the Prescott, AZ area. Ashly has wonderful connections in the Assisted Living network (she’s seen the good communities as well as the less desired communities). She will only recommend Assisted Living options with the best reputations. Ashly is extremely kind and genuinely cares about placing a loved one in the community that is best for the loved one and the family. She’s knowledgeable. She guides. She offers her professional opinion. She’s responsive to questions (and we had plenty...while she was on a family vacation!). And, Ashly is compassionate! She regards her clients as if they’re part of her family!! Ashly is remarkable!! Our entire family would absolutely recommend Ashly, and only Ashly, to assist you in locating the Assisted Living option that is right for your loved one and your family!!!! If there were more stars for the review, we would use them all!!!

Really enjoyed working with Ashly James. She was supportive and sympathetic when I needed to find a place for my Dad to go after a hospital stay. He was a difficult placement but Ashly worked hard and helped me understand the options. We did find a good place for him just 15 minutes from my home.

If you find yourself in a situation where you need to place a loved one into a care home, you must take the time to contact Ashly. We were very lucky to fine her and she has been outstanding in directing us through the complex, expensive and difficult job of understanding what issues were ahead of us in getting our 93 yr old monther into a home. She met with us and took us to see the various homes in our area, showing us what we could expect and receive for the money we needed to spend. With her help we found an outstanding home close to our home making it so easy to visit. Thank You so Much for all the help and effort. It is obvious that Ashly LOVES her job.

In 2019 we opened our facility in Glendale and soon after we started working with Ashly Blackwell. It has been a wonderful partnership, teaming up together to transition seniors from hospitals, skilled nursing or even home to our care facility. The communication has been seamless, assistance to residents and family superb. Ashly being a Nurse by training thoroughly understand the needs of residents she places with us. Looking forward to expanding this growing partnership!

Ashly was our Angel of Mercy at a crucial time. She guided us through a time-constrained problem with reassuring responsiveness and professionalism--just what we needed. She is a credit to Seniorly.

Ashly guided us through a rush situation and saved the day for us! She is a credit to Seniorly.

We were abruptly thrown into a situation where my mentally capable but physically challenged mother would begin paying $9000 dollars per month for a semi-private room within a few days time. She is an extremely private person and was greatly upset at this prospect. I looked on line and reluctantly gave out my email address and phone number hoping to find a better situation for my mother.Within a very few minutes Ashley called me, introduced herself and asked to hear “my story”. She listened deeply, asked questions and said she would call me back soon. She did and she had suggestions and ideas. Ashley worked closely with us to find the very best placement for my mother. She was able to find the perfect place at a substantially reduced monthly cost. Ashley was professional and gracious. My mother is thrilled with her new home. Ashley has checked in several times to see how we are doing. Her support during this challenging time in our lives made the whole process much more palatable. We highly recommend her without reservation.

We were very impressed with Ashly Blackwell when she responded promptly to our phone call about finding a care home for Sandy's mother. Her follow-up calls in the following weeks were reassuring to us that she cared about making the best possible choice for Mom. Putting a parent into an assisted living arrangement can be a very stressful. Because of Ashly and the staff at Welcome Home Care facility, it was a much easier process than we had expected. We truly appreciate Ashly's help.Thank you so much!Susan and Sandy Johnson

I can not stress enough how much of a godsend Ashley with Assisted Living Locators was on me and my family. I was given the overwhelming task of moving my grandmother (from her home of 43 years) to a new state on a very limited budget while working and going to school full time. I found Ashley on google and everything changed. Ashley answered all of my questions and eased my concerns. She walked me through every step of the process and made me feel supported and informed. She even met with me in person to tour homes (although it only took one tour). She went above and beyond to find a place that would not only meet my grandma's needs but provider her with quality, caring home that fit our budget. My dad tells his friends "I don't know how my daughter found the perfect place for my mom" and I tell him I didn't, I just called Ashley.

I have known Ashly (owner of Assisted Living Locators Northern AZ) for over 15 years. She is one Of the most compassionate and kind hearted people I have ever met. I am delighted she is bringing her Knowledge of health care, love of people and need to help into a service that is so needed in this area!

Ashley is a true professional! She is passionate about her business and will go above and beyond for her clients. I highly recommend her