Dearest Ashly Blackwell of Assisted Living Locators Northern Arizona,This is in no way going to fully express my sincere and fullest admiration and appreciation for you, your business, your time, your compassion, your advice, your expertise, your experience, your advocacy, your full attention to detail, your family...for giving me YOUR EVERYTHING in helping our family through a crisis situation with my Dad.We had no idea how to navigate a dementia "breakdown" that occurred with him where he was combative, inconsolable, confused, frightened and unrecognizable.This led to police involvement, a fall, and an ED admission. He was not safe to himself or others and we had no plan, no resources, no idea of where to go or what to do, let alone even begin knowing where to start.Your information was provided to me by the Arizona Crisis Team (THANKYOU ACT!). I called and you answered by prayers and dire need for help. You spoke so calmly and knowledgeable about what I was going through. You were forthright and honest in your assessment of my options and I thank you for your candor and trust. You guided me through the monstrous process of admitting him into the capable hands of Christopher Zambakari and Desert Haven of Arizona. You were constantly present and available until the process was complete.You advocated on my behalf with the hospital staff when they were ready to discharge him without regards to his or my family's safety. Your reassurance of the path we were on and the quick decisions we were having to make were like a blanket of comfort. The unbelievable knowledge and experience you have with the jargon and bureaucratic BS in dealing with such institutions is parallel to none.My family cannot thank you enough for all you have done for us. We will never forget how steadfast and strong you were while we wavered into unknown territory. You will be our first thought when encountering others that will no doubt need to navigate such life changing circumstances with their loved ones. HUGE THANK YOU TO YOU ASHLY BLACKWELL!!