Associated Gastroenterology Medical Group's Online Review Report Card

Doctor Amber Garza is the best! 1st time to make a review, if only all doctors are like her, the way she explains, very accommodating and i just love her😍

Dr. Riff is an excellent physician with outstanding bedside manner. I've been a patient since 2020 and have always trusted and appreciated the care I've received from him. Unfortunately, my recent experience with the office's a staff from their billing department was extremely frustrating and unacceptable. I was blindsided by a past-due bill after two years with no prior notice. When I called to make a payment and understand the delay, I was told that multiple statements had been mailed and voicemails left--none of which I ever received. What was most concerning was the conduct of the billing representative.( I have the name but, not mentioning here) When I calmly asked for an explanation as to why I was being notified after such a long delay, she became defensive, raised her voice, and spoke to me in a disrespectful and aggressive manner. She even threatened to send the account to collections--despite the fact that no such action had been taken during the past two years while the balance was apparently outstanding. This kind of behavior is completely inappropriate and unacceptable, especially in a healthcare setting. When I questioned her tone, the situation escalated further. I was eventually transferred to a supervisor, who took my payment and presented herself professionally; however, the explanation provided still did not justify the delayed billing or the way the situation was handled. While I hold Dr. Riff in very high regard, this experience with this associate with the billing department has severely impacted my overall trust in the practice. No patient should be treated this way. Unfortunately, this has led me to seriously reconsider continuing my care here.

I had a colonoscopy and told my new doctor, Kavita Singh, that I was concerned about the severse stomach cramps I had from the excess air left in my body, frrom the previous doctor's colonoscopy. Kavita Singh was awesome - I had no stomach cramps whatsoever from her doing my procedure - she listened to me and removed all of the excess air. It was the best experience I could have asked for with Dr. Singh. I would highly recommend her to anyone needing this procedure.

I highly recommend Dr. Brian Riff. It is rare to find a doctor who so clearly prioritizes his patients' health above everything else. He is thorough, attentive, and makes you feel like your well-being is his top priority. If you are looking for a physician who is both an expert in his field and genuinely cares about your outcomes, Dr. Riff is the one to see.

La doctora Amber es de lo más profesional, se nota que ama su vocación , entendió todas mis dudas , resolvió todas mis inquietudes y se hizo cargo de darle seguimiento a mis problemas, además de que es una persona muy amable y te inspira mucha confianza.

Best doctor ever for heart problems.

My husband and I were in the waiting room awaiting his procedure when an employee around in her late 40's entered and behaved in a rude manner, creating a tense environment for both patients and staff. I asked for her name; she identified as Melissa,.While the front staff were doing their best to assist us and were very kind to my husband, her attitude was not respectful. As a registered nurse, I feel this behavior should be addressed.

Dr Hailey was amazing! She didn’t make me feel rushed. She gave a lot of information and was very thorough. I couldn’t have asked for a better experience truthfully, she is one of the best experiences I’ve had with not feeling rushed or just like a number to someone. I has a lot of questions and she has a lot of answers. Highly recommend. The only negative is the wait time…the appointment started 45 minutes late but it was worth it

I’ve been going to this office for years. Before I went, my brother went. Doctors are very pleasant and they take their time with you. I highly recommend this office for all your gastrointestinal problems and or needs.

All personal in this facility are very professional and friendly