Care Fertility's Online Review Report Card
Care Fertility
4.5
Average Star Rating
20
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
CARE Fertility received 85.0% positive feedback, with patients praising the compassionate staff, professionalism, and effective treatment results. However, 15.0% of the feedback was negative, primarily citing unprofessional behavior and unsatisfactory surgical experiences. Overall, the practice is esteemed for its patient-centered care yet needs better communication and administrative organization.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Care Fertility's Reviews
I am so thankful we decided to work with CARE. We had consultations with multiple clinics but none had the amount of attentiveness we found at CARE. From the initial consult, throughout our entire journey til we got a positive result, they guided us through every step of the way with the utmost professionalism. I love that you are assigned a coordinator who you can reach out to at any time with questions, concerns, etc. who will respond straight away. I have heard horror stories of it being impossible to reach staff at other clinics. You will NOT have this issue at CARE and that is so, so important with such a sensitive topic as fertility. The entire staff from Dr. Q, Nancy, Sandy, Jennifer, Kate, Morgan and everyone there became like family to us and we are so grateful they were there through the whole process and cannot wait for them to meet our little one next June!
Care Fertility staff has always been so great along our journey these past couple years. Dr Thomas has been so responsive and helpful to us and went above and beyond to help us obtain positive results. We appreciate everyone at Care Fertility for their professionalism and care! We highly recommend if you are in need of any fertility assistance to contact them!
We've been trying to conceive our second child for over 2 years. After multiple losses and heartache, we reached out to CARE Fertility to help us figure out what was going on and help us get and stay pregnant. From the very beginning, we had an amazing experience. The staff is always so friendly and helpful. Our nurse/coordinator, Kate, made herself available (over the phone and via text) and was quick to respond to any questions or concerns I had. She was very communicative and even let me know when she'd be out of the office and connected me with another nurse/coordinator, Genesis, who was also fantastic. We had multiple tests done, and Dr. Thomas was very clear and direct about what the results meant. She suggested we do an IUI, and to our surprise, we got pregnant on the first try! The IUI process was clearly communicated every step of the way. Dr. Thomas is very straightforward and professional, we really appreciated her communication style/"bedside manner". Thank you CARE Fertility for everything!
Thank you so much to Dr. Thomas and your team for helping us through this journey. I wouldn't have gotten through it without you. You're brilliant, caring and you made me feel so cared for." "Also want Thank you Lili and Kate for all your help in the long process of getting and staying pregnant. Thank You all.
Thank you so much to Dr. Thomas and your team for helping us through this journey. I wouldn't have gotten through it without you. You're brilliant, caring and you made me feel so cared for." "Also want Thank you Lili and Kate for all your help in the long process of getting and staying pregnant. Thank You all.
Dr. Quintero is exceptional, and his office staff are helpful, friendly, and above all . . . professional. All told, our journey took a year and a half through the pandemic, and despite the highs and lows, Dr. Quintero and his staff remained steadfast in their commitment to us. He gave us hope during a time of uncertainty. More importantly, as we write this review, we are gratefully awaiting the arrival of our miracle. A miracle made possible by our faith, and CARE Fertility. IVF can be a daunting journey, but if we had to do it all over again, CARE Fertility, and Dr. Quintero, are still our first choice.
I saw doctor Quintero in Arcadia back in April of 2019. Don't assume you're getting treated in Arcadia. They will make you drive out to Glendale!!!!!! Their office in Arcadia is just for collecting customers to send over to GLENDALE!!!!! Think about where you actually live before signing with this doctor. LOL Oh, he can't calculate your date right. Even with the ultrasound. I had to get my Fallopian tubes imaged twice because he fucked up. And if you've ever done it, getting your tubes checked is PAINFUL AS FUCK!!!! $650 cash to get it done. But hey, but at least for me, it was buy one get one free.
BEWARE of this Doctor, he is very unprofessional. When I went to my visits I never got to meet him not even once. I only dealt with his staff members. Dr. Rudy Quintero did my tubal reversal surgery and I didn't even get to meet him before my surgery, very unprofessional. Dr. Quintero did my surgery and he said he accidentally cut my uterus and my bladder. He said I had to wear a catheter for 10 days to allow my bladder and uterus to heal. He told that he was able to open up my right tube but not the left one. He told me not to worry because I could still get pregnant with one open tube. Meanwhile, I lost all that time from work. After 10 days, I came back to his office to get the catheter removed and he preformed a hysterosalpingogram (HSG) test. He told my that my right tube was opened, but he lied. Since I didn't trust him I went to a different office to get another HSG test a week later and both my tubes were closed and that the only way we could get pregnant was to do IVF invritro fertilization. Dr. Quintero is a liar, beware of him. My husband and I tried to get a lawyer to get our money back for his malpractice, but guess what? Tubal reversal surgery is a surgery that lawyers do not represent you in court for because the surgery results are not guaranteed. And according to the lawyer, my personal injuries caused by his malpractice we're not monetarily enough to go sue him in court. I believe that if Dr. Quintero was an honest Doctor he should have given me my money back because not only did he knew he didn't open my tubes and lied about it, but he also cut my uterus and bladder. Please beware of this Doctor, please do some research before going to his office.
Dr. Quintero and his team changed our lives forever. We struggled with infertility for years and they have blessed us with 4 embryos, the first of which my wife is pregnant with now! They are so warm, thorough and professional. Thank you Care Fertility!
My wife and I loved our experience at C.A.R.E fertility. We looked up a few places that offered these services and this was one of the only ones that mentioned LGBTQ in our area. Natasha was our coordinator and she was awesome. She made us feel like we were more than just patients. Whenever we had questions about anything, trigger shots, dosage of progesterone, anything, she was always so patient and kind and would answer our email within the same day. We also particularly liked our nurse practitioner she was so calm during our IUI procedure talked us through each step. I never felt like they were trying to sell us things or procedures we didn't need. They gave up all the information and let us make the decision ourselves. Dr. Quintero was warm and I would and will recommend C.A.R.E fertility to anyone who is looking for help making a baby. Natasha, if you read this thank you so much for all of your help and calm spirit. We appreciate you very much.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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