Mcmg - Costa Mesa's Online Review Report Card

Convenient and Comprehensive Healthcare! Over the past couple of years, I've been utilizing Memorial Care offices, and overall, it's been a convenient healthcare option. There's usually an office for any need, whether it's an urgent care telehealth call or a quick lab visit. While wait times could improve, it's understandable that things have been impacted since 2020. Despite that, I appreciate the accessibility and range of services that Memorial Care provides.

Dr Shim is very understanding and professional. I would recommend him to friends and family.

I had the unfortunate luck to be seen on my 1st visit to this practice by Dr David Chun. I came in with symptoms of a sinus infection for the last 3 + weeks and he tells me..."nothing wrong with you! You have just allergies" . He said "We have been having an ORGY of allergens in our air lately". I was shocked at his use of an inappropriate sexual term when describing my medical condition, then frustrated that he telling me to go see an ENT specialist on my very first visit. He didn't ask me how many times I had experienced the issue., and when I asked if 3 weeks was not an extended time frame to be experiencing my symptoms, and perhaps the infection had gone bacterial at that point. He appeared to just want to get rid of me and sent me to specialist on my very first visit without practicing any actual medicine. The front office receptionists were NOT Even wearing masks, which I found very strange. When I read the other Yelp reviews, and see he does this a lot, I think he's after money to charge for quick visits without actually practicing medicine. Avoid this place!

4 stars because Dr Chun is amazing. I usually have no issues there but knocked off a star because the staff there lost my pre op check list and took over a week to respond to some of my messages. I requested a pre op appointment September 1st and wasn't actually seen until September 27th, cutting it way too close to my surgery date. If there's any appointments you need before a certain date, start the process as early as possible.

Unprofessional people on lab, they take you whenever they want But if you are not ready they take the next person I arrived at my appointment 2 min before they called me 15 min after unfortunately got an emergency call and after 1 min I went back and they didn't take me So I had to wait from11:20 to 1:40

Let's just say it's nice an office visit can turn into a great experience ! Dr. Garcia is amazing, he genuinely cares and does whatever it takes to solve your issues. My nurse that did my blood draw - Spectacular!!! No one has ever been able to get blood from my arms ( my veins are complicated ‍) and Rhe the receptionist, so very nice ! I definitely want to make this office my primary one ! Great experience and staff here - good job !

Disappointed office customer service Had to wait 40 minutes for a prescheduled meningitis vaccination shot for my son. A simple nurse visit (didn't need to see the Dr.) that should be in and out. We were not informed of the wait upon check-in and had to proactively ask for updates on when we would be seen. None of the staff kept us informed nor did they know how long it would take when I asked. There seemed to be a disconnect between the front office and the nurse / Dr. staff. Additionally, I returned a couple of days later to ask to have my son's vaccination card filled out for the shot he received (I didn't have it at the time of the shot). Again a simple sign-off that either the nurse or front desk should have been able to do right then. After waiting about 20 minutes, I was told no one was available to fill the card out. I left the card to get filled out and was told I would be called later that day. No call was received. I waited for two days and called. The card had still not been filled out. THIS SHOULD BE VERY SIMPLE! Very disappointed with this service. I really liked the Dr. my son saw and could have been his GP but unfortunately I'll be looking for another provider/location that is more organized and respectful of my time.

All of the staff at MemorialCare are incredible. We had a food poisoning emergency that was pretty severe and were not able to make an appointment in advance. The staff found an opening in the schedule and started him on a fluid IV drip and other medication to ease the pain. We are so grateful for the understanding and professional staff here. I highly recommend coming here for your next appointment.

Everyone at memorial care is so awesome. I have seen Dr. Doshi as well as Dr. Nguyen and both were amazing. I also talked to the advice nurse and she was so compassionate and worked hard to get me in to see a dr right away. I'm so happy I chose memorial care and Dr. Doshi as my PCP. Highly recommend!

I have a long and complicated medical history for someone my age, so naturally I dread seeing new doctors because typically they don't want to take the time to listen and consider the big picture. In my situation, I need someone to really listen. Dr. Doshi did that. I felt comfortable talking with him and he never interrupted me or shut me down. He didn't do that dumb "oh you're too young to have these problems so they must not be real" thing I've gotten SO MANY TIMES. I really appreciated being heard, it's a rare thing to find in doctors. I also had some blood drawn, something that makes me wanna puke and cry because I hate needles. I wish I remembered the woman's name who took my blood but she did a fantastic job and was so friendly and quick. I had absolutely no bruising and barely any bleeding after the appointment. In the past I've bled a lot and bruised badly. She gave me advice to avoid those things happening and I really appreciated that! The receptionists were also very friendly, quick and efficient. Scheduling over the phone felt very personalized and easy. I've never had such a positive experience with a doctors office, truly.