Mercy Hospital Of Folsom's Online Review Report Card

My mother was admitted to the ER for a syncopal episode. She is 88 years old. I understand the lab work and the CT of her head, but they continued with test after test. I asked to speak to a Dr. numerous times. She had a very good nurse but after being in the ER 10 hours I was finally able to speak to a Dr. This was the third Dr. on while she was there. I just wanted some questions answered.

The doctor was nice but his hands were tied because of the incompetence of Dr. Sapna Patel. The lack of communication skill. I need a major back surgery and I have got the total run around. The Neuro surgeon said I need back emergency surgery at the er but not on that day. Two week later and nothing is done and my pain is 9 out of 10. Totally disappointed I am a number not a human!! Human kindness Mercy moto but they don't even come close to it... 100 percent dispoined.

Very nice dr and nurse

Terrible emergency room service

I DREAD any E.R. visit, with 2 boys I have had my SHARE. This visit was unavoidable, my youngest (17) dislocated his shoulder! From arrival to discharge we were met with amazing kind, professional staff. The WHOLE PROCESS WAS LIKE NO OTHER VISIT I HAVE EVER HAD. WE were there possibly an hour ,the most! This includedx-ray , pain meds, popping shoulder BACK IN place- and discharge papers! Smooth and seamless!! Also no "extra" covid drama or insanity.Thank you MERCY STAFF you all were absolutely the BEST

I went there to examine my blood did not tell me anything about how much you will pay for the examination, and after the examination, she brought me papers and said sign and I was followed up with 5 thousand dollars in 20 minutes.

Rumor has it you won't treat those who have chosen a different route to health than vaccination. shame on you. I guess you're just living up to your reputation as a drug pushing sick care provider. Disgusting.

Mercy Hospital of Folsom was one of the best experiences I have ever had in an ER and after being admitted into the hospital. I actually have never experienced a nicer, more competent, compassionate ER staff in going to any ER I have gone to in my life. From registering with the reception desk to the triage RN to X-rays and blood work, I was astounded with the care I received. When I was finally admitted, I literally had the two kindest RN’s and supporting staff anyone could ask for. The physician that was assigned to me was equally kind, compassionate along with being knowledgable and reassuring.This is how a great hospital is operated. What a true asset to our community!! Thank you to everyone who helped me through my emergency and hospital stay. It allowed me to go home with the feeling that as a patient, I was treated with compassion, great care and equally important, respect.KRM

The worst! If you want them to do the most expensive tests before ruling out everything else go there. If you’re in pain and they ignore you, be prepared.I saw a little boy who had the stomach flu or something.. from what his mom said..he was lethargic, couldn’t even sit up. He laid down in the waiting room the entire time and he couldn’t even sit up when his momma tried to pick him up. We all sat there! 💯 neglect! There was so much more going on there I can’t speak about here. Horrible!

I was in and out in 3 hr. Staff was awsome.