Tze C Ip's Online Review Report Card

We waited nearly an hour. I know this is not unsual, but at least pretend to be apologetic.Your time is valuable but please value our time by at least apologizing for the delay.But I would not be writing this review if that was the only issue.that's no big deal.If you made we wait that long, at least take the time to listen without being condescending and cutting people off.It was so frustrating bc he would cut you off in the middle of the question and could not be bothered with any more questions and rushed out.I kinda sat there dumbfounded that he would just leave.I should have read these reviews before I made the appt.It was really tough to get an appt with anyone at Newport Ortho.I called and waited 35 minutes and then had to hang up.I called again and waited about an hour on hold....and finally gave up and asked for a call back.They called back in a few hours.I asked for the first available appt bc it was a bit urgent.They said Dr. Ip was the first one available. Again, should have known....But I figured how bad could it be.Well, it was wasted time. I won't be returning to see him.I do wonder.... if he reads these reviews. I mean if only a few people have issues with his rudeness and inability to offer care, maybe it's on them. But if these many people have the same horrible experience, maybe someone at Newport ortho needs to let him know.I'm sure he won't lose his job. Maybe he's respected by his fellow doctors.But maybe he should reflect and try to improve. I know if I am attacked I will be defensive but I hope that for the sake of his patients, who are usually suffering and struggling, some compassion and a little more care would go a long way.

I am surprised to see so many negative reviews of Dr. Ip and feel I should post my own experience with him. I went to Dr. Ip for Trigger finger of the right thumb. I didn't know what it was until he told me. Yes, the front office is rude and packed with people. I hope the receptionist gets a bonus because she deals with a lot. I wasn't happy with the hoops I had to jump through to get inside but I did forget my referral and had to have a friend fax it over. So my mistake. Once Dr Tze Ip came in he asked appropriate questions and diagnosed the problem. He suggested cortisone. I told him I didn't think that was effective for me because I'd had three shots in my foot and none helped, leaving me to have surgery. He took the time to explain the difference between shots in the hand and shots in the foot. He assured me he would put this shot in the perfect place. AND HE DID. One shot and the pain was gone. It's been several years, before Covid even, and my hand is working perfectly with no pain.

Please read Melissa P's post. She speaks for me as well. ZERO STARS!!!I'd say Dr. Ip spent 5 minutes tops with me. He made me feel like I was exaggerating my symptoms with Trigger Thumb and said all he could do for me was give me a cortisone shot. When I told him I don't do steroids or drugs, that it's either surgery or nature, his demeanor went from chilly to sub-zero. He told me he wasn't going to do surgery unless he felt it was needed, which I understood, so I tried asking him if there were alternatives for alleviating or reversing the condition. The next thing I know he got up out of his chair and was moving towards the door, giving me the shortest possible answers to my questions. As I was leaving the office I realized my insurance was going to be billed for a service I feel I never received so I tried calling the reception desk to express my disappointment yet out of 8 options there was no way to reach the desk and I was immediately disconnected every time. Nothing surprising but if these guys are the leading orthopedic institute in O.C. then we're all in trouble.Best quote to describe him: "I was just leaving"

I broke both hands. Dr Ip did a great job fixing them. One needed surgery and I was back on my E bike in weeks. He's a surgeon. Don't expect a warmly mushy bedside manner. He's direct, to the point and knowledgeable. Excellent surgeon and if you get past the abrupt exterior, he's a really Nice guy who cares about his patients and has a good sense of humor.

First off, if I could give ZERO STARS, I would. Let's start with a few words; unprofessional, rude, no bedside manner, couldn't be bothered, money hungry, impersonal and most of all, SUCKS! I have been struggling with Carpal Tunnel since being pregnant in 2020 and I was not relieved of the problem at any point after giving birth, so I decided I would try to see an Orthopedic doctor for some help and direction with pain management. I regret my decision to come to the Newport Orthopedic Institute. I made an appointment over the phone a week ago and since I hadn't heard back if my insurance was cleared for this place. So upon my arrival today it's the first thing I asked after I was directed to the Sports Medicine office within the building to see Dr. Tze Ip. I waited in the waiting area and filled out an additional form they had for me to write down what my concerns and issues were for the visit. I was never communicated with until it was time to go back (30 minutes later, mind you) and then the assistant couldn't help me, so I decided to wait for the doctor to ask again and once he came in first words were, "What can I do for you today?" Not "Hi, Hello, how are you today?, I read your paperwork and see you are struggling with CT...?" Really?! I immediately asked about the insurance, he then said, " I don't know?" and he walked out and said to someone outside the door that "she doesn't want to be seen if her insurance isn't covered" and went on to the next patient. No one came to the room to speak to me and he never returned. By the amount of patients waiting for this doctor, Tze Ip, I could tell he was the type to push as many patients on his schedule in a day that he could and all about his dollar bills and not people's actual health and body concerns and issues. Completely ridiculous and unprofessional and the worst bedside manner to date I've experienced at a doctors office, let alone an institute where it should be a specialty to help people.

Two weeks ago while running, I tripped, fell, and landed very hard on my right hand/wrist. Being in a lot of pain, I went to Urgent Care, where the x-rays showed that I had fractured my right distal radius, and displaced the bone (it was basically pushing toward the back of my wrist). Urgent Care referred me over to Dr. Tze Ip, and I was able to get squeezed in that same day. I had a good first meeting with Dr. Ip. We didn't spend a huge amount of time together, but it was more than sufficient. My entire conversation with Dr. Ip was completely professional and polite, so I don't understand what some of these other reviewers are complaining about. I wasn't there to be entertained. I was there to get my wrist fixed.He explained the need for surgery to have a titanium plate installed which would hold the radius in place, and he confidently answered all of my questions. Dr. Ip said that if he had only re-positioned the bone and put a cast on, that the radius would just start to move again and I wouldn't have as good of an outcome. I believe this is true, as I spoke with someone who tried going without surgery, and sure enough their radius bone started to move within just a few days, and they eventually had to have surgery and the titanium plate. So I do believe that Dr. Ip was acting completely in "my" best interest by recommending surgery. After getting back home, I read some of the poor reviews on Yelp, which did concern me somewhat, but my first impression was very good. I spoke with a couple of friends in the medical field about what they had heard about Dr. Ip, and they both said that he was an excellent surgeon. Frankly, with my immediate need for surgery, I didn't really have a lot of other options available, so I went forward with Dr. Ip. On the day of surgery, everything went super smoothly at the surgery center. Dr. Ip spoke with me prior to surgery, and the entire experience at the surgery center was excellent. So I am writing this review to set the record straight, and to relieve any apprehension that anyone might have in using Dr. Ip. This man does excellent work. Look at the photos I attached. You can see how expertly he properly aligned my radius. Look at the side view. It is absolutely perfect. It's been 10 days since surgery, and today, I went back for the bandages to be removed. The incision is clean and straight. Again, this doctor does not deserve bad reviews. He answers questions in a thorough manner. I asked several questions today, some more than once, and he was completely patient with me and had a very friendly disposition with me. Do yourself a favor: relax.... you're in very good hands with Dr. Ip.

Based on recommendations from 2 different friends, I made an appointment to have my wrist examined. But then I saw many negative reviews and comments about Dr Ip on Yelp, and I became very apprehensive. Those worries were completely unfounded. I arrived for my 9:50am appointment 10 minutes early. They gave me a couple pages to complete (in addition to the medical history I had completed online before I arrived) and by the time I was done, I was called back to the exam room - 5 minutes before my appointment time!! The waiting room was full btw. In the exam room, his nurse confirmed my medical complaint and took me across the hall for a set of x-rays. We went back to the exam room, and Dr Ip came in within 5 minutes. He brought my x-rays up on the screen and thoroughly explained what they showed. He asked appropriate questions about my medical history and current level of activity and pain level. He proceeded to perform a physical examination of my hand and wrist. Finally he provided me with his diagnosis and recommendations. I inquired about getting an MRI and we discussed the benefit to risk ratio (what would we learn, and how would the plan change, compared to the cost). I chose not to get one. He gave me plenty of opportunity to ask questions and we agreed on my next steps. He was friendly, not rushed and kind of funny. In summary, I couldn't feel better about this visit, and I highly recommend Dr Tze Ip!!

Just wanted to send a quick update. My nail fully grew out normally and 5 years later, the glomus tumor has not returned (so Dr. Ip likely got the whole mass). I'm so happy I saw Dr. Ip and will plan to go to him again if I ever have the need. I know others have commented on his bedside manner but he was always polite and attentive to me during our appointments, and before/after surgery. He may have a more matter-of-fact type of personality but he was very caring and addressed all of my concerns throughout the process. He's a great surgeon and I can't recommend him enough.

I had a horrible experience with Dr.Ip. His bedside manner is atrocious. I would not recommend him to my friends or family. I will not return to him.

I'd absolutely never recommend Dr.Ip to anyone. He has no bedside manner at all. He's in and out of the room within 5 minutes and seems to not be invested in his patients. Without going into a lot of detail he asked me a question that was insensitive and had nothing to do with my injury, when I confronted him about it he was extremely dismissive and rude. Needless to say I'll be taking my sad little injury elsewhere.