Lifestance Therapists & Psychiatrists San Francisco's Online Review Report Card
Lifestance Therapists & Psychiatrists San Francisco
1.9
Average Star Rating
367
Total Reviews
21
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LifeStance Health received 20.2% positive feedback, with patients praising the helpful and caring clinicians. However, 79.8% of the feedback was negative, primarily citing billing issues, poor communication, and unethical practices. Overall, the platform delivers high-quality care, yet it must address billing transparency and improve customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lifestance Therapists & Psychiatrists San Francisco's Reviews
The young lady that booked my appointment was very nice friendly and professional. She was pleasant to do business with.
Reviewed On Google
I Love Dr. Sivia. I have been seeing her for years and am a better person for it :-)
Reviewed On Google
The doctor was very nice and made me feel comfortable
Reviewed On Google
I have found a provider that has changed my life overall. The life skills to support my mental health that I have developed since seeing Dr. P has had such a positive impact on me. I am forever thankful.
Reviewed On Google
Sad to give my first negative review. Poor response rate. Been ghosted by front desk or doctor several times. This is the 2nd time my provider has left the practice so I’m being reassigned to a new one and they refused to waive the “new patient” fee of $360. I asked if they could help me out and make an exception bc I just paid $360 fee earlier this calendar year (February!!!) and they wouldn’t budge. Unfortunately will be leaving the practice because I can’t afford a 3rd new patient fee. Recommend going elsewhere.
Reviewed On Google
The experience is great.
Reviewed On Google
I’m mostly okay with my assigned psychiatrist. Lifestance as a company gives me a headache and ultimately I feel like the service isn’t worth the trouble except that I need my medication. Scheduling is never convenient and any attempt at rescheduling is even worse. Wouldn’t recommend unless you’re desperate, which I am.
Reviewed On Google
Providers are consistently late. Software is difficult to use.
Reviewed On Google
I’ve had such a positive experience with LIFESTANCE (Marlene Thompson) she is extremely helpful, caring, and very thorough.
Reviewed On Google
I love this service. I started using LifeStance during the pandemic and the clinician I found was amazing. I went through a lot with my health and my doctors followed up with her. I realize I got very lucky with my care team. I’ve also used their therapy services and that was great also. If I could give more that 5 stars I would.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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