Golden Hills Orthopedic And Sports Physical Therapy's Online Review Report Card
Golden Hills Orthopedic And Sports Physical Therapy - San Jose
4.2
Average Star Rating
246
Total Reviews
22
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Golden Hills Physical Therapy received 80.1% positive feedback, with patients praising the friendly staff, professionalism, and effective treatments. However, 19.9% of the feedback was negative, primarily citing scheduling issues and rude receptionists. Overall, the practice excels in patient care but could improve on administrative efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Golden Hills Orthopedic And Sports Physical Therapy's Reviews
They are the absolute worst at answering the phone. It took me more than a month to finally schedule my first appointment, scheduling follow ups was fine because I scheduled while in office. But if you miss an appointment and try to schedule again by phone, good luck! They never answer and never call you back!
Reviewed On Google
I am a daily swimmer. Suddenly, I had a neck problem that causes the pain down to my shoulder and arm. The pain was so bad that I could not even raise my arm for swimming. Luckily that I got a chance to treat at Golden Hills. After 4-5 treatments the neck pain is improves significantly. Until now my neck pain is only 10%. I could go back to pool and regular activities. Thanks to Reema and her team for your help
Reviewed On Google
I love this place and the people, they really know what they're doing. I was here a few years ago for my shoulder, it was a great experience. Then last year I broke my ankle, and I definitely chose Golden Hills. During my rehab my teenage son needed physical therapy and I took him here. There is no better review than trusting them with my health and my child's health. The staff is encouraging and very helpful, it's a nice relaxed environment to work on what you need to heal. I'd give them 10 stars if I could :)
Reviewed On Yelp
I love this place and the people, they really know what they're doing. I was here a few years ago for my shoulder, it was a great experience. Then last year I broke my ankle, and I definitely chose Golden Hills. During my rehab my teenage son needed physical therapy and I took him here. There is no better review than trusting them with my health and my child's health. The staff is encouraging and very helpful, it's a nice relaxed environment to work on what you need to heal. I'd give them 10 stars if I could :)
Reviewed On Google
All the staff and physical therapists are very helpful and excellent. I have very nice experience and I would definitely refer to someone who needs therapy. I worked with all of them and they are really nice. I worked with arpana and Dhwani. They are nice. Front staff tina, Jules and all aides are helpful.i am very happy.
Reviewed On Google
Amazing staff, and great PT program. My mom went through a back surgery as well as shoulder and both recoveries wouldn't have been the same without Sashi and his amazing staff. Highly recommend Arpana as well . ❤️🩹
Reviewed On Google
I had my ACL reconstruction of my right knee in June’2024. After my surgery I came to Golden Hills Physical Therapy for my PT sessions at their San Jose location. The physical therapists here are nothing but amazing, I primarily saw Shashi and Ekta during my recovery. They took ongoing feedback of my requests and devised programs which greatly helped my recovery. I was completely functional in about 3 to 4 months - doing household works, driving, walking the dog, doing groceries, light workouts etc. I’m very happy and completely satisfied with the care I received at the hands of Shashi and Ekta. The physical therapy assistants are amazing as well, they were very watchful while I did the exercises and corrected me when I wasn’t doing the exercises correctly. They were very encouraging and helped to keep the spirits up. The front desk staff was very helpful in setting up appointments and although I rarely rescheduled, they very responsive with any requests for change in appointments when I needed.
Reviewed On Google
Bad service always…
Reviewed On Google
Reema is a very good PT. Every body is great here very friendly. 5 stars
Reviewed On Google
I came for neck pain 5 months before when my doctor suggested to get surgery but after doing physical therapy with Zalak, Khushboo, Arpana and Amala getting their expertise I was able to avoid surgery. I really felt very good. The front staff is very friendly here. Disha, Tina have helped keep my schedule very easy.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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