Silver Creek Physical Therapy's Online Review Report Card
Silver Creek Physical Therapy - San Jose
4.7
Average Star Rating
104
Total Reviews
10
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Silver Creek Physical Therapy received 93.3% positive feedback, with patients praising the knowledgeable therapists, friendly staff, and excellent care. However, 6.7% of the feedback was negative, primarily citing billing issues, unresponsive customer service, and ineffective insurance handling. Overall, the practice is appreciated for its professional expertise, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Silver Creek Physical Therapy's Reviews
I’m recovering from a right shoulder 4 procedures surgery! it isn’t fun!! But since my first day of therapy the entire staff here at Silver Creek Physical Therapy has been so fantastic and made me feel so well cared for. They take my recovery seriously. Every single person here has been so friendly and welcoming. I absolutely recommend to anyone needing physical therapy.
Reviewed On Google
My PT, Cheryl, and all the other PTs are professional, knowledgeable, courteous and responsive to my changing pain thresholds.
Reviewed On Google
It’s an amazing staff and they are very knowledgable about their work. Rose you’re an awesome therapist! Thank you!
Reviewed On Google
The facility is well maintained, convenient location. Roz is outstanding, very knowledgable and explains each procedure throughly.
Reviewed On Google
Everyone at Silver Creek Physical Therapy is friendly, helpful, and competent to support injury treatments! They are all great to chat with too!
Reviewed On Google
Clean and welcoming. Listen and take the problems thoughtfully.
Reviewed On Google
Very bad front desk office and people , they have not done Insurance verification properly and said that i am fully covered , started charging me for out-of-network fee for 8-9 sessions. They never informed about my payments for every session i took with them. Now they completely dont take any responsibility for improper verification . Please dont sign any form without checking . They say fully covered and make you sigh something else to bill you . Please dont trust this Bernal Silver Creek Physical Therapy and i dont recommend this Physical Therapy to every one
Reviewed On Google
Excellent service with excellent staff! I could not be more pleased!
Reviewed On Google
I injured my left quad and was unable to play tennis without pain. My doctor setup physical therapy at silver Creek and they have been very helpful by giving appropriate exercises and massage therapy to help heal my leg. I will definitely use them again if I have another injury in the future.
Reviewed On Google
Roz and Emily have both been great! They are both easy to work with and very knowledgeable. I would highly recommend them to anyone who needs PT.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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