Julia Kwan's Online Review Report Card
3.1
Average Star Rating
15
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Dr. Kwan received 53.3% positive feedback, with patients praising her professionalism, knowledge, and thoroughness. However, 46.7% of the feedback was negative, primarily citing insensitivity, lack of empathy, and rushed consultations. Overall, the practice is valued for its expert care, yet it needs stronger communication and patient interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Julia Kwan's Reviews
I don’t recommend this Dr. It was waste of time.
Reviewed On WebMD
I have seen Dr. Kwan several times and always feel extremely rushed. She recently coerced me into freezing a blemish on my face, which did not need to be removed. There is now a permanent scar. Horrible experience.
Reviewed On HealthGrades
It's weird that this is a review for Providence Dermatology when she doesn't even work there. She's even listed on their website. Fake reviews? Anyways I had a good experience with Dr. Kwan at CSI. She identified my condition right away and prescribed meds that worked. I watch Pimple Popper sometimes and even she doesn't know everything that comes to her. I feel like if Dr. Kwan had a show she'd upstage Pimple Popper.
Reviewed On Vitals
I went to Providence before when Dr. Kwan first helped me. She knew what my condition was right away and treated it. I was still with Providence when she left and the other Dermatologists just weren't the same. They looked very busy and rushed at Providence. I eventually changed jobs and got a PPO and could therefore see Dr. Kwan again who identified my new problem and prescribed me the right meds. Way better. What's weird is that she is still listed on Providence's website as their Dermatologist along with her replacements eventhough she doesn't work there. They trying to steal her patients? Sister Mary wouldn't like that.
Reviewed On HealthGrades
Listened to all my concerns and knew what my condition was right away. Prescribed the right medications and my condition cleared up right away. I don't know what the fuss is about with the other reviews. I had a great experience. She's my go to pimple popper MD.
Reviewed On WebMD
Dr Kwan was so insensitive to my mother regarding her skin biopsy. When she called the office to share concern for her ulcerated biopsy site, Dr Kwan said “You have an HMO. There’s nothing I can do. Quest is a bad lab.” She proceeded to tell my mother to use Aquafor and a bandaid. Her pathology came back as an aggressive and rare stage 3 Melanoma. When Dr Kwan delivered the news, she displayed no empathy whatsoever. Perhaps she would be better suited to work in a cosmetic dermatology spa or a lab where she doesn’t have to interact with people. I wish I could give her zero stars, because that’s what she deserves. Do not see Dr Kwan if you are concerned with your health.
Reviewed On WebMD
Dr Kwan was so insensitive to my mother regarding her skin biopsy. When she called the office to share concern for her ulcerated biopsy site, Dr Kwan said “You have an HMO. There’s nothing I can do. Quest is a bad lab.” She proceeded to tell my mother to use Aquafor and a bandaid. Her pathology came back as an aggressive and rare stage 3 Melanoma. When Dr Kwan delivered the news, she displayed no empathy whatsoever. Perhaps she would be better suited to work in a cosmetic dermatology spa or a lab where she doesn’t have to interact with people. I wish I could give her zero stars, because that’s what she deserves. Do not see Dr Kwan if you are concerned with your health.
Reviewed On HealthGrades
Dr Kwan was so insensitive to my mother regarding her skin biopsy. When she called the office to share concern for her ulcerated biopsy site, Dr Kwan said “You have an HMO. There’s nothing I can do. Quest is a bad lab.” She proceeded to tell my mother to use Aquafor and a bandaid. Her pathology came back as an aggressive and rare stage 3 Melanoma. When Dr Kwan delivered the news, she displayed no empathy whatsoever. Perhaps she would be better suited to work in a cosmetic dermatology spa or a lab where she doesn’t have to interact with people. I wish I could give her zero stars, because that’s what she deserves. Do not see Dr Kwan if you are concerned with your health.
Reviewed On Vitals
I saw Dr Kwan for a distressing and debilitating dermatological condition and she was the first provider in 4 years to acknowledge the validity of my complaints. She took the time to explain her medical opinion, and provided references and answered my questions. Dr Kwan is incredibly knowledgeable, but more importantly, was forthright when we discussed that we don't know everything about human health and that some medical questions cannot be answered with current scientific knowledge. Dr Kwan discussed multiple differential diagnoses and proposed treatment plans for each one and considered my observations and input as a patient like I wished all professionals would. I found her practice through dermatologistoncall.com and she had rendered her opinion and Rx within a few hours. I cannot express enough how humanizing of an experience being her patient was when dozens of previous providers refused to examine my skin.
Reviewed On HealthGrades
Professional service. Caring staff
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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