Belmont Village Senior Living Encino's Online Review Report Card

Everyone is so loving and caring for my uncle and they truly feel like a family there. Big thanks for the birthday celebration for him!

I would love to visit again 🙏

The facility is obviously top notch! It is clean and well kept! The staff is very nice and anticipated many of my questions before I asked. I am very glad that my friend have a place to be care for and comforted’

It was good professional and friendly.

What I saw of the facility was very nice, clean and well maintained. My father looks like he's being well cared for and he seems content with everything. Staff members I met were polite and helpful. Thanks to all who help care for my dad.

As someone who works in healthcare and interacts with seniors daily, I’ve developed a deep understanding of what separates a great assisted living community from an average one. It always starts at the top—and Abby Traxler, the Executive Director at this location, is the kind of leader every community needs. Her compassion is genuine. I remember sitting in the lobby once and overhearing her warmly speak to a resident, recalling not only his five children’s names but also the names of his pets. The smile on his face said it all—he felt seen, valued, and truly cared for. Equally impressive is Cortney, the Director of Resident Care Services. She goes above and beyond, regularly texting with my team late into the evening to ensure every detail is taken care of and that both residents and their families feel supported. It’s incredibly rare to find someone so accessible and dedicated—especially in that role. Thank you, Abby and Cortney, for setting a new standard in senior care. Your heart and commitment do not go unnoticed.

Great staff and great facility

Beautiful place

I absolutely adore Belmont Village Encino. Without exception, everyone from top level management to all direct service providers, we have had an Impeccable experience with care for our mother.

My husband has been a resident at Belmont Village, Memory Care, Encino , for oner year. He is entirely helpless and cannot speak. My children and I visit him almost every day to check on him. We have been so impressed with the care and attention that he receives. Most every person on the staff is kind and attentive and tries to anticipate and fulfill his needs. When we enter the lobby and the memory care unit it always smells clean and without any medicinal odor. When we pass the dining room for independent living, it is bright and cheerful and beautifully appointed. The food that my husband receives in his unit's dining room is always tasty and nicely served.Because I do come often to feed him I see the food and it looks delicious and smells good.He definitely enjoys his meals. The nursing staff will answer any questions that we might have about his medications and health. Another things that is so nice about this memory care unit is the outdoor back patio which allows us to wheel him outside for a visit. It is large and has nice patio tables to visit at, and perhaps share a treat with him. The staff is wonderful but only as strong as their leader. Ralph Balbin, the Executive Director has brought forth and instilled a very highly expected standard of performance by his staff. His excellence has made an even more positive experience for the residents. We appreciate all of the "Pals" and the care that they give my husband.