Belmont Village Senior Living Encino

As someone who works in healthcare and interacts with seniors daily, I’ve developed a deep understanding of what separates a great assisted living community from an average one. It always starts at the top—and Abby Traxler, the Executive Director at this location, is the kind of leader every community needs. Her compassion is genuine. I remember sitting in the lobby once and overhearing her warmly speak to a resident, recalling not only his five children’s names but also the names of his pets. The smile on his face said it all—he felt seen, valued, and truly cared for. Equally impressive is Cortney, the Director of Resident Care Services. She goes above and beyond, regularly texting with my team late into the evening to ensure every detail is taken care of and that both residents and their families feel supported. It’s incredibly rare to find someone so accessible and dedicated—especially in that role. Thank you, Abby and Cortney, for setting a new standard in senior care. Your heart and commitment do not go unnoticed.

Great staff and great facility

Beautiful place

Everyone is so loving and caring for my uncle and they truly feel like a family there. Big thanks for the birthday celebration for him!

While, of late, I have lambasted another "memory care" institution, I have NO REASON to be in any way dismayed by the exceptional care and treatment my husband has received at Belmont Village, Encino. What separates people like Daniel Sagal (head of TotalSenior, and a con man with no morals) and Abigail Traxler, who is the Executive Director of Belmont Village, Encino, are qualities one can neither buy nor aspire to: total dedication and honest care for the individuals for whom she, ultimately, is completely in charge. It has been an horrific odyssey for me to elect to put my husband in any facility, but I had no recourse: I could not take care of him and his ever burgeoning disease at home, alone, any longer. Since being at Belmont, easily going on six months, my husband has received excellent care and consideration and the organization has been in touch with me on a regular basis should any questions or issues occur. Even when I've been ticked off (as we all are from time to time), the people there have responded to me with kindness, clearly well acquainted with the level of distress I am in having a loved with a deadly disease away from home. Abby Traxler has taken every one of my calls and addressed every one of my issues, and has applied her vast experience with patients with Lewy Body Dementia on a consistent and caring basis with my husband. She has gotten back to me in record time and always, always, always kept my needs in mind as she considers the needs of my husband. The PALS (assistants who work with the patients daily) are, by and large, superb, but Abby is the stand out, and her behavior with my husband is beyond reproach. Applause to you, Abby, for your kindness and experience, both of which are always put to exceptional use. As a beneficiary of that consideration, I am in your debt, as is my husband.

I would love to visit again 🙏

The facility is obviously top notch! It is clean and well kept! The staff is very nice and anticipated many of my questions before I asked. I am very glad that my friend have a place to be care for and comforted’

I wanted at this Holiday season to commend The Executive Director, Ralph Balbin, of Belmont Village in Encino. Ralph is compassionate, intelligent, sensitive and helpful with the aging process of a loved one. I would highly recommend anyone considering elder care to contact Ralph Balbin for direction and sincere counsel and advice.

It was good professional and friendly.

What I saw of the facility was very nice, clean and well maintained. My father looks like he's being well cared for and he seems content with everything. Staff members I met were polite and helpful. Thanks to all who help care for my dad.