Smitha Reddy's Online Review Report Card

This office might be great, but I wouldn’t know because they have lost my referral three times. They say they will call you within 24 hours of receiving the referral, yet they don’t. I have called and spoke to someone to make an apt three times and they have told me the same thing, we will call you back within 24 hours. My referring Doctor has called to confirm they have received the referral which they confirmed multiple times. I have called and left multiple voicemails with no return call. They have acknowledged that my referral and name sound familiar so why can’t they make the appointment?! If they are this unprofessional and unorganized for making an appointment I do not want to know how they would handle my medical care. I have double checked my call log and voice mails. Not a single call from them, the woman I spoke to today said they called but they absolutely never did.

Im from Central California and I travel 7 hours to be seen by Dr Reddy. With no rheumatologist in our area that have a year wait time to get in, she got me in immediately and has been treating me for 5 years now. Jolene in the office is always very helpful with everything and responds to my emails very regularly even on the weekends when I don’t expect an answer. i have been seeing Dr Reddy through video calls through the Covid pandemic and if she’s not available one of the PA’s is always willing to help. I highly recommend this office.

Absolutely worst office staff ever!! If you live to be frustrated, this is your place.

Dr. Reddy is an angel! Went to her for the rheumatoid arthritis I have had since I was 3 years old.  Dr. Reddy ordered a MRI and lab work.  The MRI indicated the I had a cancer growth on a kidney .  Had it not been for Dr. Reddy and her aggressive interest in treating me, it never would have been found.  I am so thankful and grateful to her.  I tell Dr. Reddy that she is My Angel!  I have observed the staff, and they are  very wonderful, helpful and work well with the patients and each other.  Patrick is the best Physician's Assistant and he is very thorough!  Jolene (Office Manager) goes above and beyond.  She is the very best there is and treats me like a queen!  I am so stoked that I have found a stellar doctor and excellent office staff that genuinely cares about me and my health.  I am so grateful to each of the these special individual's and how they have touched my life, each in their own special way.  I know that I have truly been blessed!

Very poor communication, ordered expensive medication without checking patient health. Can't trust what they are doing.

I switched here because I moved and thought I was in good hands but after several months I’m going through flares more often than I ever have and that’s because there is more work up than actual treatment. I am always ordered to get bone scans, X-rays, labs, and I’m still NOT on any injections or biologics to treat my inflammation. I leave messages and nobody gets back to me either never or days later. I have a PPO and authorizations take weeks because nobody follows up or even tries to expedite the auth. Knowing I’m in so much pain. This was a complete waste of my time and money and harmful to my health because all that’s happened is more damage to my joints. My previous doctor had put my RA into remission and this experience has caused the opposite.

Remarkable level of care!  I have been a patient of Dr. Reddy for 10 years.  During that time she and her incredible staff have been a tremendous help in managing my RA.  Dr. Reddy is extremely knowledgeable, educating me over the years about this disease.  She has worked with me to find the right medication while gently suggesting dietary corrections - which REALLY work!Jolene is AMAZING!!!  I have not been an easy patient.  I am a general contractor with a busy schedule.  Jolene has "squeezed me in" more times than I deserve.  She has worked with me through multiple insurance changes over the past decade - and has done it with a smile!  I cannot imagine trying to manage my RA without her.  It would be nearly impossible for me.The office is beautiful, modern and comfortable.  It is conveniently located in a medical center with plenty of parking.  I actually look forward to my appointments!A heartfelt "thank you" to Dr. Reddy, Jolene and the entire staff at Arthritis Care and Research for your concern, expertise and kindness.

Omgh's  !!! What can I say ?? This  Arthritis medical clinic is the BEST PLACE EVER !!! it's my first time there .I'm also a patient. The Doctor's are AMAZING, CARING, UNDERSTANDING, LISTEN TO YOU. And there treatment's are extraordinary. staff is very professional, friendly they totally know there stuff. Especially the head charge Nurse Jolene she's the Best,Caring,loveable, she's always with a smile when you walk in the office. Greets & Welcome's you with a Good Morning. They   take there time to explain everything to you so you can understand, and explain about you're medication. And tell you how very IMPORTANT it is to take it and on time , and there always there for you if you need anything else or Help on ordering you're medication having it delivered to you're home. Doctor's , Staff , Head Nurse Jolene are attentive to you the whole time you're there. They make you feel like you're FAMILY.... And as you're leaving they say. HAVE A GOOD DAY! FEEL BETTER! ANYTHING ELSE YOU NEED! And as you're leaving, checking out. You see Jolene's BIG SMILE   . And THANK YOU  for coming, Take Care  see you on you're next Doctor visit... Let me tell you if you're Thinking of going  ??? Please don't Hesitate GO ... Trust me you won't Regret it...

I have been a patient of Dr. Reddy's for 10 years. Her personalized care and support has ensured that I am able to live as healthy as possible. She is warm, kind, and incredibly knowledgeable. I am forever grateful for her. The amazing Jolene, and her staff, make me feel as if I am their only patient. Not only does she ensure I have the meds I need, but she also treats me with care and tackles all insurance issues I may have.  Jolene is incredible at her job and runs the office like a well oiled machine. Dr, Reddy, Jolene, and their staff is the best in the business. I am forever in their debt.

I have been a patient since 2014 and The care I receive from this office is outstanding from learning about my dx to treating it.I feel like tgis office has literally saved me. I AM SO GRATEFUL FOR DR.REDDY AND THE STAFF and special thank you to Jolene for always making me feel at ease and caring from calling me bqck about results to getting me seen as soon as possible thank you to all of you.

Dr. Reddy is excellent. She is the best rheumatologist I've had.

Dr. Reddy was very nice. Care was average. Staff made me feel like I was an imposition. Extremely Rude.

I'm not a typical reviewer of people or services but Dr. Reddy literally saved my life. I'd bounced around to several other Dr's trying to find a solution to my Arthritis pain which was worsening. She took the time with me and got me on a life changing treatment. Her Staff is amazing and add a personal touch to her office. Jolene and the other staff are amazing and go above and beyond to assist with appointment and insurance issues. Even with Covid at it's worst the... care never changed! Dr. Reddy and her team are an amazing group of medical professionals! Literally the best in the business.

Dr Reddy and her staff are great! I was having difficulty getting a certain prescription covered and Dr Reddys staff, particularly Jolene, went above and beyond to help me get this straightened out. I have never had any difficulty getting a hold of the office, and they are always quick to refill prescriptions etc. I would recommend this office to anyone!

Dr. Reddy is very kind but her staff is absolutely the worst. It is very difficult to get in contact with them.

Worst office ever seen. They don’t care about patients at all. They just looking for how to charge them.

Dr. Smitha Reddy and her team of health care professionals provide excellent care. Love these people!

Dr Reddy is a very knowledgeable Rheumatologist. I love that she focuses on vitamins and nutrition, as well as medications.

Worst doctor and office I have ever met. No, wait! I did not get to see the doctor. I asked specifically to see the doctor in the office when I made the appt and was informed that she won’t be back in the office until June so went ahead and made appt for June. Just received email from office today to confirm my “telemedicine” appt for next week. Called the office and was told she won’t see patient in office until July. I could see the assistant in person if I’d like. Now, why would I pay for a specialist to see an assistant? And the manager told me they were thinking of patients of autoimmune issues to not come into the office. What baloney! The assistant could see autoimmune compromised patients. This doctor does not practice what she took an oath for; to care for people or patients. She is a disservice to the doctors who worked throughout the pandemic to take care of people. Definitely zero stars if I could do it.

I have never seen a Rheumatologist. This was the first time. I was scared. The staff was very caring and comforting. Jolene ( the Office Manager) was Very Professional.  She went beyond her duties to make sure I was comfortable. I don't like going to the Dr. But this is one experience I will be Forever Grateful. Definitely keeping Dr. Reddy as my Rheumatologist. Dr. Reddy is very caring and down to earth. Highly recommended if you need a Rheumatologist.