Larson Mental Health's Online Review Report Card
Larson Mental Health
4.4
Average Star Rating
121
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
There are very few patient reviews available to generate a review summary. Regularly surveying patients for feedback can provide valuable insights to improve patient experience.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Larson Mental Health's Reviews
first appointment went smoothly, Dan is super personable and very professional.
I arrived on time for a scheduled new patient appointment, having completed all required paperwork in advance and online. But when I reached the clinic (which is located in a shared office space on the third floor), there was no one present. No doctor, no receptionist, no one answering the phone. The office was completely unstaffed. I understand emergencies can happen, but I received no advance notice, voicemail, or follow-up communication. Because my time is also valuable, this lack of communication was both frustrating and unprofessional. In response to the below claim that “all cancellations receive multiple messages,” I would encourage this clinic to review its internal processes. That statement is demonstrably untrue in this case. Internal logs mean very little if messages are not actually sent or received. I received no voicemail, no email, and no other notification. Seen from the other reviews, this clinic enforces a very strict “no-show” policy for patients, including late-fee penalties if a client fails to leave a timely cancelation voicemail. I would expect this practice to follow the same standard of professionalism and courtesy that it requires from its clients.
Billing practices are horrible
This practice is a joke, they are more than happy to ignore your calls and let you go without refilling your prescriptions. If you can go to a different practice DO IT! I don't understand how a company can stay in business being ran this way, especially a company that is supposed to help people with their mental health.
Would give 0 stars if I could. No empathy from the staff, they only want money. Places like this are what’s wrong with the world today 😔
Literally the worst doctors ever.
Very thoughtful and carrying !
Don’t care about your mental health at all. Allison Schmitt is as cold as they come, without regard to patient sensibility. Needs more experience dealing with patients and their symptoms, you can tell she’s very green in many departments and only cares about protocols. Wouldn’t recommend to anyone, stay away!
Management contacted me to address my concerns.
I had a wonderful new patient appointment with Nicoline today. I am truly excited to work with her moving forward from here. Her professionalism and warm demeanor helped me feel open and safe. Thank you, Nicoline.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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