Sunwise Family Dermatology & Surgery's Online Review Report Card
Sunwise Family Dermatology & Surgery
3.7
Average Star Rating
54
Total Reviews
5
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
SunWise Dermatology received 63.0% positive feedback with patients praising the professionalism and friendliness of the staff. However, 37.0% of the feedback was negative, primarily citing rushed consultations, billing issues, and poor communication. Overall, while the medical care is appreciated, the practice needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Sunwise Family Dermatology & Surgery's Reviews
Kind caring staff. HIGHLY recommend!
Reviewed On Google
Do not waste your time here. They probably get new patients in quicker than loyal and current patients. They continually have providers leave and they don’t reschedule you as a patient. So when that provider leaves you have to call and make another appointment and it gets pushed back 7 months and this has happened twice before my next appointment (so there goes annual appointments). Horribly run business.
Reviewed On Google
I tried to schedule an appointment, and the front desk woman was very rude.
Reviewed On Google
I have been a patient of Sunwise for many years, first in Middletown and then in Dover when they opened the office here. I love Gerald Stroup and feel very comfortable with his treatment. My concern, as a longtime and loyal patient, is that when I called requesting an appointment for something outside my yearly scan, I was told there were no available appointments for the next SEVEN MONTHS. This is completely inexcusable for an established patient. Although I am pleased with Gerald Stroup, I can not recommend this practice if this is apparently how they treat their established patients.
Reviewed On Google
I called to make an appointment and she asked if I have ever been there. I said no and she said we’re not taking any new patients and she hung up on me.
Reviewed On Google
Absolutely best dermatologist office around hands down! Gerard is amazing he is quick and efficient. The staff is always happy and professional.
Reviewed On Google
They are simply the best. Thoughtful kind. And by far the best Doctors..
Reviewed On Google
Need to hire more assistants at your Dover office. I'm no longer a patient of your service at this location. I changed Dr Office to a different Dermatolgy nearby
Reviewed On Google
Everyone was friendly. I have thought about this for a while now. I had an appointment over a month ago for a full body scan. I was in and out in 5 minutes. I saw the Gerald Stroup, P.A. I had concerns about spots on my chest area he said they were due to age. He said they had something that would take care of them. I said no that’s ok. I just wanted to know if they were cause for concern. He mumbled something about no one wanting to do the procedure. I think I’ll be finding a new Dermatologist even if I have to drive further.
Reviewed On Google
I have been a patient here for years, but because I haven't been seen since 21 I can't see the doctor I usually see, and have to start over with a new doctor. I trusted Jerry with my 2 types of skin cancer and now I can't see him. Nobody cares about patients any more.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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