Delaware Eye Care Center's Online Review Report Card
Delaware Eye Care Center - Milford
4.8
Average Star Rating
1334
Total Reviews
273
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Delaware Eye Care Center received 94.8% positive feedback, with patients praising the friendly staff, thorough care, and professionalism. However, 5.2% of the feedback was negative, primarily citing long wait times, staff turnover, and customer service issues. Overall, the center is highly regarded for excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Delaware Eye Care Center's Reviews
Very friendly, they listen intently and take time to explain anything you have questions about. An excellent experience.
Dr Gardener is a great listener, explains options very clearly and his office staff is friendly, knowledgeable and efficient. Able to get appointments in a reasonable length of time and even though I’ve never felt rushed when I’m in with the doctor or having tests done by other staff; the wait time is also within reason.
Got me an appointment very quickly. Staff and doctors are professional, thorough and friendly.
Was impressed. Office staff very friendly and explained our insurance coverage questions. Our doctor was amazing and explained everything thoroughly.
Excellent care and service
The entire process is very efficient! It always was... but now there's a really nice Optometrist!! Her first name is "Day" (I can't remember her last name). She obviously likes her job! Great visit!! 🙂
Experience was great, no long wait time
Very nice experience. Quick, painless and informative.
Wife Elizabeth had good experience at De eye care
At my last appointment, The check in process was smooth, the receptionists were friendly. And I didn’t have to wait long to be called back!! The doctor was informative and easy to talk to when answering my questions
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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