Summit Eye Care's Online Review Report Card
Summit Eye Care
4.6
Average Star Rating
471
Total Reviews
41
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Summit Eye Care in Brandon received 89.4% positive feedback, with patients praising the professionalism and knowledgeable staff. However, 10.6% of the feedback was negative, primarily citing rude staff, long wait times, and billing issues. Overall, the practice offers good care but needs better time management and improved customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Summit Eye Care's Reviews
I've been trying to get my contact prescription for a week. 1 receptionist told me I would have it with a day or 2 - I have called at various times, and get voicemail, leave a message and NO RESPONSE.
Reviewed On Google
The receptionists can either be helpful or extremely rude. I went in Monday to get my contact prescription - told it wasn't finalized, and would have it by Wednesday. I have called everyday, cannot get a hold of anyone, and no prescription.
Reviewed On Yelp
Each time I come my experience is always better than the last. The doctors and staff ensure you’re comfortable and confident and I love that the most about them. 10/10 would highly recommend!
Reviewed On Google
Dr. Austin was thorough and patient with all of my questions. He took the time to educate me on my complex condition and I am confident in his recommendations. 10 stars!
Reviewed On Google
Making appointments & having the patients wait and hour for the doctor when he's not even in the office.
Reviewed On Google
The doctors and staff were nice. However, their system was down and I was in there for 1 hour and 45 minutes. After asking for some sort of compensation or fee waiver, they said they couldn’t do anything about it. I wouldn’t recommend going in the morning but I could have given them a higher review if there wasn’t a huge amount wait or they would be willing to compensate
Reviewed On Google
Everyone at the office was very professional. My appointment took less time than other places too.
Reviewed On Google
The Dr. is great, so patient and kind.
Reviewed On Google
Very organized and respectful establishment. Definitely worth the drive to get there and experience the most high level of professionalism from the staff. 10 stars.
Reviewed On Google
I ended up having cataracts and the doctor referred me. She took good care of me!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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