Summit Eye Care's Online Review Report Card
Summit Eye Care - Brandon
4.9
Average Star Rating
540
Total Reviews
3
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Summit Eye Care received 97.2% positive feedback, with patients praising the knowledgeable doctors, friendly staff, and efficient service. However, 2.8% of the reviews were negative, primarily citing long wait times and communication on costs. Overall, the practice provides excellent care, yet could improve wait times and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Summit Eye Care's Reviews
This office was well staffed and friendly. Dr Austin was amazing! He was informative, kind, and knowledgable. He listens to concerns and offers great advice. Will definately return !
Reviewed On Google
You schedule an appointment online and have it confirmed only to be told they don’t even have those appointments available. They don’t return calls in timely manner. Manager was rude and unhelpful.
Reviewed On Facebook
When I went for my eye exam, I had a different doctor and nurse, I felt like they really listen to me. I had Some concerns about my eye. The doctor and the nurse really listen to me (and had some laughs with the nurse too) I didn't feel like they were up tight to where they would not let you get a word in. Made me feel comfortable. Thank you for you time
Reviewed On Google
The lady at the front desk, Jennifer was very nice and helpful. Dr Reddy was so nice and efficient, and answered all my questions. Nevin with Lenscrafters was very knowledgable and helpful. Unfortunately my lenses came out blurry, needed to adjust more for my astigmatism. Dr Ihedoro was able to help me change my prescription. Mr Perez was nice and helped me change my lenses at Lenscrafters.
Reviewed On Google
The staff was very friendly & professional.
Reviewed On Google
Everyone really nice and knowledgeable. Walked in and took care of really fast.
Reviewed On Google
Excelente customer serviced
Reviewed On Google
This was my first time going to Lencrafters and from the moment I walked in I was greeted with a smile and immediately serviced. I was in and out within 30-45 minutes from my actual appointment time. Dr. A was my physician for the appointment and she was thorough with her explanation of my eye problems/findings and answered all my questions with clarity. Health is important, so I appreciate everyone taking the time to be kind and informative. I will be back in the future.
Reviewed On Google
Recently moved to area & had 1st visit to Summit Eye Care for an annual eye exam & I had to purchase a new pair of glasses due to stems breaking on old pair. Team at Summit were all friendly and helpful. They have the latest technology with the eye exam part and have a wide variety of glasses to choose from at the location. Location was also very clean. I will go back to the same location on my next annual. Thanks-Chan H.
Reviewed On Google
Easy to set up appointment. No wait time. All staff and Dr were extremely helpful and a pleasure to be around
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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