Firstlight Home Care Of Pinellas And West Pasco Counties's Online Review Report Card
Firstlight Home Care Of Pinellas And West Pasco Counties
4.4
Average Star Rating
33
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Firstlight Home Care Of Pinellas And West Pasco Counties's Reviews
The agency's abilities to provide health care services and caregivers are lacking in so many areas. The priority is profits and providing an income to the caregivers, not the elderly clients they are supposed to serve.
Reviewed On Google
My mother in law who, lives with my wife and I, has been a “customer” of First Light for the past 5 years. She needs 24 hour a day assistance and we rely on First Light to help in the process to allow my wife and I to work. We have requested their help for about24 hours per week. As a regular business practice they have people calling in sick, taking arbitrary days off with no notice (on average 1 - 6 hourly shift a week). This requires my wife to work from home with continuous and often time consuming interruptions. The companies attitude is they don’t have enough staff. It’s not a COVID-19 related behavior as it has been continuous since we started with the company. Also, my mother in law requires physical help to stand and exercise but in many cases the aide themselves are physically unable to help.This company has shown a complete lack of compassion, willingness to meet their obligations and any sense of how a health care provider business should be operated. Money first, caring for patients a distant 2nd.If your not stuck with this company then definitely find another company.
Reviewed On Google
I worked for Firstlight Homecare in 2018. I left because I graduated school and for personal growth. Working for this company was very rewarding. The company staff were very compassionate and active listeners. They cared so much about their clients well being. For example a case manager would do home visits to make sure the client is happy with the services. The company also offer training. I am happy that I experienced working in a good company.
Reviewed On Google
Steve and Jen changed my life!!!! I was a CNA working for First Light when they offered me a scheduling position to work in the office. They believed in me because I knew nothing about scheduling.... They allowed me to learn at a very patient and comfortable pace.... Fast forward 5 yrs later I am now an Office Manager/ Payroll Specialist/ Scheduling Supervisor. Thank you both for believing in me! I keep in touch because Steve and Jen cared about everything and everyone that entered their life circle! Always the best to First Light Home Care of Pinellas County/ Clearwater🎉
Reviewed On Google
Hands down worst job I’ve ever worked for!
Reviewed On Google
No comment other than this company is No longer honest and caring as it once had been. Will never use the m ever again!
Reviewed On Facebook
I am someone who refers to Steve and First Light ALL of the time for my Clients.
Reviewed On Facebook
I love their scheduling staff!!!! They are always there for you and work very hard to meet your needs. they take very good care of my husband. YES I would 100% recommend them because with them I know I am not walking along in my journey with my husbands illness....
Reviewed On Facebook
Working for them is awesome! Very caring staff members.
Reviewed On Google
I recommend them highly. The caregivers they send out are very nice too. I had one for year she was wonderful. Dad got long with her well
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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