Kelly Herschel's Online Review Report Card

Dr. Herschel and his amazing staff were fantastic!  Everyone was willing and eager to answer any questions or concerns I may have had leading up to the Lasik procedure.  There was absolutely nothing to worry about because the team was so knowledgeable making me feel at ease.  The first impression of the office is amazing.  The waiting area is very upscale, clean, and comfortable.  When you first arrive the team offers you refreshments and snacks if needed.  The waits were minimal making you feel like the team really valued your time. All of these things reassure you that you have made a great choice for your Lasik procedure.  Dawn was the tech for my consultation and she was wonderful.  She explained every step of the workup and made me feel very comfortable.  She was very knowledgeable about the Lasik procedure and what I can expect leading up to the surgery and after.  McKayla was able to thoroughly walk me through my drop treatments for pre and post operation.  She was also very helpful in setting up appointments with my busy schedule.  The office was willing to meet with me at my convenience.  Norma was very helpful with procedure prep and during the surgery.  She was able to calm any nerves I had while preparing for surgery.  The team allowed me to have a very enjoyable experience.I would recommend Dr. Herschel's practice to any of my family members or friends.  Dr. Herschel was very knowledgeable and answered any questions.  He was willing to spend as much time as I needed to explain any question I had and clear all doubts.  I even received a call from him Saturday night after the surgery to verify everything was going well.  The procedure was wonderful and I can see even better than I could with glasses or contacts.  Thank you Herschel Lasik for everything you did for me.

This is by far the greatest Doctor that I've ever used. I brought my daughter in for a lasik consultation. We had the last appointment of the day on a Friday afternoon. I'm sure he and his staff were wanting to get home for the weekend. But, he realized my daughter had eye issue that needed to be treated. He gave us at least an hour and explained detail by detail the treatment that she needed to cure her eye problem. He gave us samples of everything we needed for her treatment. He and his staff were beyond experts. The lasik may cost a little bit more here, but Dr. Herschel's equipment is the most advanced in the lasik field. You pay for what you get. He is worth every penny. Also thank you to Dawn for your thoroughness and the time you gave my daughter. I without hesitation recommend Dr. Herschel.

Every single part of Herschel Lasik is exceptional. From Dr. Herschel himself to Dawn,Brittany, Norma, and Mckayla, they are all incredible people and made this process so simple and pleasant. My dad even went as far as saying in his 25 year pharmaceutical sales career, it is one of the most impressive offices he has ever been around. . Surgery day is such a breeze(he has all state of the art equipment). Everyone makes you feel so comfortable and afterwords monitors you so closely. Within the next couple days, I had almost perfect vision! To top it all off, Dr Herschel was a tiny bit late on surgery day due to an EMERGENCY corneal transplant surgery. He felt so bad for being late that he bought me a gift card! At every single step of the process they go above and beyond what is required....All around incredible experience! I HIGHLY recommend Dr. Herschel to anyone interested in Lasik!

Highly recommend Herschel Lasik. Dr.Herschel and staff were extremely friendly,professional, and caring. I couldn't be happier. I'm so happy that have chosen Herschel Lasik. The surgery was unbelievable fast, and painless. Second day post op, I can see everything so clear. I now have 20/20 even better vision. Thanks to Dr.Herschel and his staff!

Dr. Herschel has impeccable bedside manner. He is meticulous and will delay your procedure to ensure that your eyes are healthy enough to recover from surgery. As a contact wearer for 20 years my eyes were in bad shape and not very healthy. Dr. Herschel put me on a 2 week program to get my eyes on good shape for the LASIK procedure. As a result my recovery time was about 24-48 hours. I had no glare or haziness and my night vision is perfect. Unlike other places, this is HIS practice and is not just a doctor mill that has doctors in and out one day to the next who don't have to care about reputation. His practice is a very comfortable and welcoming place. His staff are patient and even let me hold her hand during the procedure!I can't say enough about this place and am so happy I shopped around and went to various places because it helped me figure out that this place is the best place to have my procedure done.

This place is amazing! The staff is super friendly and the atmosphere of the office is so welcoming. I was very nervous about going through with the procedure but Dr. Herschel and his team made me feel very comfortable. The doctor even called me the same day as the surgery to make sure I was ok and see if I had any questions. Talk about grade A customer service! I should have done this sooner... It's such a good feeling to wake up in the morning and see clearly without the hassle of contacts or glasses. Thank you so much!!!

Excellent place to get lasik. Everyone in that office is super friendly. I would highly recommend anyone thinking of lasik to consider going here!

Dr. Herschel is a PHENOMENAL doctor and surgeon! I have been wearing glasses since elementary school, and I have knowingly tortured my eyes with contact lenses since middle school. During my initial consultation, I love that Dr. Herschel personally took the time to show me pictures and educate me about my eyes in much more detail than ever before by any other eye doctor. By the time my initial exam was completed, I felt fully confident that I was in the hands of a TRUE professional. I have to also give a ton of credit to his amazing staff that makes the office run so smoothly. Dawn and Norma made me feel confident and comfortable during the whole process. After my procedure I went from -5.00 glasses to 20/15 vision in both eyes! I cannot be thankful enough for the hard work and the expertise of this amazing team. I would recommend this practice to every friend, family member, and casual acquaintance that is considering vision correction.

I started having eye issues almost a year ago. I'd been wearing contact lenses for 12+ hours a day for probably 15 years, and my eyes started itching like crazy at night. I'd wake up in the middle of the night to bloodshot eyes, and I did not know why. To make a long story shorter, I suffered from giant papillary conjunctivitis, contact lens intolerance, and eventually, dry eyes. I tried several different contact lens brands, but my eyes weren't having it. My local eye doctors seemed to have reached an endpoint on what they could do for me, so I started considering Lasik. Dr. Herschel had awesome reviews on multiple sites, so I set up a consultation. He was able to get my eyes into much better shape and helped me get my dry eye symptoms under control. He only cleared me for surgery once he felt that my eyes were healthy enough to do so. I recently underwent Lasik surgery, and so far I'm very happy with the results. I felt like I could see 20/20 the first day (going from about a -3.25 prescription). My post-op confirmed my eyesight was 20/20. I've had a great experience with Herschel Lasik. The environment, the staff (special thanks to Ken, McKayla, and Norma for their excellent TLC), and Dr. Herschel are all exceptional. Thank you so much :-)

Dr. Herschel is amazing!  I recently had a very serious eye problem and Dr. Herschel treated me in his office ON A SATURDAY!!!!  Dr. Herschel is so professional and friendly and took such great care of me.  The minute I walked in his office, I felt better.  Dr. Herschel's demeanor, kindness and bedside manner is unmatched.  I cannot thank him enough for the care I received!!!