Rachel Bixler's Online Review Report Card

the staff is by far the worst so lazy they will lie instead of doin what they say.

BEWARE - Unfair billing and lack of communication. No follow up or support. Phone is not answered. Messages are not returned. My recent experience is I called and scheduled an annual physical and they unknowing to me scheduled me for a new patient "interview". When I arrived I sat in the waiting room and then in the examination room for extended amounts of time until Dr Bixler came to the exam room where she started asking me questions including "what hurts", when I told her nothing hurts I am here for my physical, Dr Bixler, realizing my confusion, she then told me that they don't do the physical the first time a patient comes in, they do a new patient visit and then you have to come back for the physical and also you have to run out to other locations to get labs done. Later, they billed me over $350.00 for the short "interview" in their exam room. No one told me I would be billed for this interview. I scheduled preventative care which is fully covered by my insurance. This interview meeting is not fully covered by insurance and I do not feel I should have to pay for it. I did not schedule that. Their procedure should have been explained to me when I scheduled. I have reached out to Dr Bixler's office numerous times to resolve this situation and Vickie, the office manager, or no representative has called me back.

she is an excellent and caring doctor one of the very best

Best FM Doctor in Port St Joe! I was soooo lucky to be able to get setup as a New Patient 3 years ago and was so worried I might not get in. Dr BIXLER is extremely thorough and actually LISTENS to your questions and she is very knowledgeable in her responses. Such a nice lady as well. I always look forward to seeing her!

She is the best doctor in the county.

Very professional, friendly and takes time to listen and fully explain in a way that you can understand. I couldn't be more pleased with the care that Dr. Bixler provides.

I am a dental specialist and consider myself a good judge of other doctor's quality of care. Dr. Bixler is one of the best general practitioners that I have had the pleasure to meet. I highly recommend her for quality and comprehensive primary care. John Miller DMD

Dr. Bixler is terrific.

Outstanding doctor that shows compassion and concern for the wellness of her patients. I highly recommend Dr. Rachel Bixler. She is very knowledgable and her follow through is exceptional. She is a very good listener and takes the proper steps to diagnose what is needed to get your health in order. Thanks Rachel for all that you do for your patients and the community of Port St. Joe, Florida.