Home Instead's Online Review Report Card
Home Instead
4.1
Average Star Rating
23
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Home Instead received 60.9% positive feedback, with patients praising the excellent home care, personal touch, and supportive staff. However, 39.1% of the feedback was negative, primarily citing rude behavior and poor management. Overall, the service is valued for quality care, yet it needs better management practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Home Instead's Reviews
HomeInstead is a great Company to work for ,I have been a care pro here since 2013 ,If you are a caring person who enjoys making someone's life better this is a great place to work ,I had many excellent working relationships with all my clients and their families through the years ! We are always looking for New Care pros to enhance someone's life ,give us a try !! Thank you for allowing me to be a part of this Non medical health care team 😊
This was the quickest i9 appointment I've ever completed! Easy to find and convenient location.
If you're looking for someone to help take care of a family member, or if you're an experienced caregiver looking for employment, please consider Home Instead in Kennesaw, GA. They strive to hire the best caregivers possible and match them carefully with their clients, taking many factors into consideration. The owner, general manager, and members of the office staff are willing to answer questions and provide excellent customer service. After 26 years in business, they have many satisfied customers and caregivers.
Top knotch management and training here If you are looking for a place to get certified in CPR this is your place
This company pays workers the least in Healthcare. They have rude and l mean rude scheduling workers especially Amanda. She talks to workers like children especially if she fails to notify the employee that assignments are canceled. Rude is an understatement. The company treats employees horribly. One incident l could quote was my driver license was about to expire waiting for renewal. Before l submitted, they were flooding me with calls. I was not without one drivers license till after 3 weeks. My client was not needing to be driven either anywhere. Guess what, they sent me a note saying oh you cannot work by Friday your account will be inactive. The Saturday l was to go work, l could not go because by previous day my account had a timer for deactivation. Saturday l didn't. They were busy calling my phone as they had missed someone to go. I called them told them my account had a warning if by Friday l don't submit a license, l would be deactivated. It's like l had no drivers license or was illegal.. They are a mess. They thought l was only working for them so they had an upper hand but l had many better paying jobs. Solution is all the black people tirelessly working for this company, need to start th.eir own home care business and stop being treated as slaves and selling their dlast drop of blood They are rude, hostile, and unprofessional to the note.
Great home care with a personal touch
Excellent Home Care Company that goes ABOVE AND BEYOND with each and every Client!
I used Home Instead services for my mother after she had her fourth spinal compression fracture. She was in a large complex brace and ambulated with a rollator with great difficulty. I initially used the service just for respite because I was her sole caregiver and couldn’t get out for Bible study, shopping, etc. While I was gone, they would bathe and dress her, change her bed sheets, prepare her breakfast, and slowly get her to her recliner. Not only this, but they would take her through the neighborhood in her wheelchair! With my mother’s permission, I used the entirety of her Social Security check to pay for as much time as I could get with Home Instead. They were a lifesaver. I’m a registered nurse, so you KNOW that I was picky!
Home Instead is a top quality home care company. Nobody is perfect, but they try to be and really care about their clients and employees. Highly recommend them if you need home healthcare for a loved one!
The owner of this franchise has no idea how to run an in home care business. NO consistency in who comes to your home which in many cases is vital!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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