Wellnow Urgent Care's Online Review Report Card
Wellnow Urgent Care
4.6
Average Star Rating
801
Total Reviews
56
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
WellNow Urgent Care received 85.0% positive feedback, with patients praising the friendly staff, clean environment, and short wait times. However, 15.0% of the feedback was negative, primarily citing billing issues and rude staff. Overall, the clinic offers efficient care and a welcoming atmosphere, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Wellnow Urgent Care's Reviews
The staff is very professional and polite. The doctor was compassionate and thorough. The waiting room and offices are very clean and contemporary and even have a slushy machine for the patients. I would highly recommend this facility to anyone, they are also open every day of the week. How convenient.
Did my medical card renewal there, great service. Fast and polite. All the ladies were very nice
Great staff ! I’ve been taking my kids here over a year no complaints, no issues. The lounge area is nice on point arcade machine, slushes and coffee maker 🤩
Staff was awesome, quick, and efficient
I had a great experience and people were very nice to me and it was my first time there
I absolutely love it here and my kids do too the staff is amazing and Mrs.carrington is the absolute best for top quality care come here and a good laugh if needed!
The workers are always nice but this time,waited for a hour to be told I need to wait another hour because of a system crass with insurance and if I leave they’ll remove my spot I’m pissed.
I went in on Sunday 9th. i had a bad rash on my entire body and wasn’t supposed to to see my pcp til march til let him know the prednisone didn’t work but the last few days were worse than ever. I was as only getting about 2 hours of sleep due to the excessive itching and burning. I couldn’t wait to see my doc so i went into urgent care and the front desk girl was nice. I was brought in back right away and seen she said i needed to be seen by a dermatologist and that since prednisone didn’t work that would of been what she prescribed. Well she knew i was very uncomfortable so she decided to let me try a itchy pill and gave me steroid ointment. I was so thankful that she seen how down and upset i was that she came up with an idea to try and help me. You know what last night was the best sleep i had in a few weeks and i am very thankful and i am not as itchy as i was. So thank you to you and the wonderful staff!
The staff was very nice, the nurse & doctor gave clear understanding communication and really patient any questions I had....
The laziest staff around! Made an online appointment for 1pm and it's now 2pm and still haven't been seen. Hear staff joking and talking but not doing their jobs. This establishment is totally unprofessional and I will never go back!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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