Osf Oncall Urgent Care's Online Review Report Card
Osf Oncall Urgent Care
3.7
Average Star Rating
194
Total Reviews
51
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
OSF OnCall Urgent Care received 67.1% positive feedback, with patients praising the staff's professionalism, friendly demeanor, and efficient service. However, 32.9% of the feedback was negative, primarily citing long wait times, staff rudeness, and inadequate medical attention. Overall, the clinic is appreciated for attentive care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Osf Oncall Urgent Care's Reviews
Everyone was very helpful and very patient with my son. Trisha -care guide and Taletha RN are the best.
Reviewed On Google
Very professional and efficient
Reviewed On Google
I can’t remember her name to save my life but the red haired lady is AMAZING! She Made my visit very comfortable and gave me lots of great advice on how to take care of myself. This clinic over all is wonderful! I walked in today and was seen in less than 2 minutes. Very clean facility. Highly recommended this location and the amazing staff. Definitely ask for my favorite red head! :)
Reviewed On Google
10 out of 10 I have been there twice for my husband and mother and everyone was so professional and we were in and out smoothly. Thank you.
Reviewed On Google
They took so much care of my sister ! So nice and fast !!! The only urgent care I go to !!
Reviewed On Google
Just wanted to let you know I Had fast friendly and professional service at the 95th and central location on 2/18/25. I Want to thank Nicole my check in nurse, Elham my RN and Trish the Xray tech for helping me with my foot injury. Each one of them took the time to hear my concerns about the pain I am currently experiencing and made sure I was in and out as fast as possible and gave me instructions on how to best care for my injury.
Reviewed On Google
Every member of the Staff was excellent!
Reviewed On Google
The lady at the front desk told the person who took my vitals that she "felt I didn't need the money" to help me pay for my bill to go there. I assume they had some sort of program that helps people who don't have enough funds to go to the doctor, and that would have helped immensely as a young college student trying their best to make ends meet. This woman didn't even know me and was so quick to assume what my financial situation was which is so wrong.
Reviewed On Google
Awesome experience...Trish the xray tech was a gem and Sandie the RN were amazing and very caring and thorough. It was my first time there and I they helped a great deal..
Reviewed On Google
The worst experience I've ever had with a dot drug test. The lady took the sample, poored it into the 2 containers and had me initial them before she even looked at the temperature strip. She said it wasn't warm and when I pointed out that she had waited till it cooled she falsely claimed that the test strip didn't fade when it cooled so she proceeded as if she had caught me cheating. I had to rehydrate and retest while being observed after having to drop my pants and raise my shirt and turn around. Everything but bend over and cough. I was treated as a cheater and a criminal. They were degrading incompetent and rude. They sent in both samples I'm sure to make sure at the lab that they both came from the same place and they came back with no issues so fortunately they most know what they are doing there. I've spent a week worried about it because they clearly cant be trusted.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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