Pinnacle Dermatology Munster's Online Review Report Card

Waiting room was very clean and comfy. The receptionist were very friendly. I was in and out in good time and got what I needed to be done. Nurse practitioner was awesome she did what needed to be done and I will definitely be back.

The staff was great!

I also followed Dr Ward to her new office.I have always had great experiences with her.Dr Ward is thorough, she comes into the room and does her job and gets out. Have your questions and concerns ready for her. I've read other reviews that speak of her bedside manner, I really dont see it that way, I go to her for her educational background, I'm not there to small talk. She has always answered all of my questions. Her staff is all friendly, "multicultural" and has always been VERY nice to me and my family. The office, bathroom and waiting area are clean. I highly recomend Dr Ward, I drive all the way from Crown Point to see her, she is worth the drive.

Followed Dr. Ward to her new location and everything is still great!The front desk staff were very pleasant and I found the waiting room very comfortable. The staff member taking my pre-checkup Blood pressure, pulse and medical history was very professional and attentive, so not sure why other people have had issues. Dr. Ward did a thorough checkup answered any questions I had and was just as friendly and communicative as she has always been.

Have gone for several years, both for the standard annual checkup, and for various removals. Staff is friendly and Dr. Ward is caring, compassionate, and has a great sense of humor. : ) Everyone is very easy to talk to there. I also like that they are technology friendly and offer things like tablets for forms, updates, and paperwork. Makes my life much easier, using that system, as opposed to having to gather millions of notes and papers together. Anytime I've had billing or insurance questions, I've been able to go over even minor details over the phone without being rushed. I have always been able to have my questions answered and problems solved.

The Munster clinic and the Merrillville location are both clean and sanitized. There's very easy assess for the person's with disabilities. Staff and knowledgeable and friendly and Dr. Karen resolves all issues personally. Very satisfied with my visits.

I set up a appointment for a consultation. I had a lot of questions for the receptionist but she was a bit impatient with the questions. I called back to cancel because I decided I'd rather take my business elsewhere where respect for clients is priority. I cannot review the service of the dermatologist/assistant because I did not get that far.

Scheduled 3 appointmtmenst for a one time removal of cyst.Waited over 2 1/2 hours and still the doctor had not come into the room to for treatment. Ended up leaving the facility and booking an appointment with another medical facility.

Receptionist is short with you and flat out rude. Office is pretty dirty. Nurse practitioner was nice but spent 10 whole mins with my daughter. We will not return, looking for a different pediatric dermatologist.

Been waiting a week for them to send the pre authorization for my medication.