Have gone for several years, both for the standard annual checkup, and for various removals. Staff is friendly and Dr. Ward is caring, compassionate, and has a great sense of humor. : ) Everyone is very easy to talk to there. I also like that they are technology friendly and offer things like tablets for forms, updates, and paperwork. Makes my life much easier, using that system, as opposed to having to gather millions of notes and papers together. Anytime I've had billing or insurance questions, I've been able to go over even minor details over the phone without being rushed. I have always been able to have my questions answered and problems solved.