Astra Behavioral Health's Online Review Report Card
Astra Behavioral Health
4.6
Average Star Rating
381
Total Reviews
96
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Astra Behavioral Health received 88.7% positive feedback, with patients praising the caring staff, professional care, and friendly atmosphere. However, 11.3% of the feedback was negative, primarily citing poor communication, frequent staff turnover, and administrative issues. Overall, the practice is valued for its supportive environment yet requires better management practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Astra Behavioral Health's Reviews
Cheri Fredrick is the best and Rebecca Bowman has been great. Thank you both for your help. The front desk has been very helpful as well. I recommend them
Very caring environment, responds quickly to requests and love my caregivers!
Cheery is the BRST , she really has helped me is so many ways , she is interested with what is really going on in my life , she not like a lot of Doctors who take not time at all with you ! Thanks Cherry YOU ARE THE BEST
Initially to get in you have to fill out a short novel and wait for them to call to set up an appointment which took some time. I liked the therapist I was seeing. It’s unfortunate that when I called to cancel my appointment because I am sick that I was told I would be charged a $50 cancellation fee even though I have never called to cancel or reschedule any of my previous appointments.
The best when it comes to true heart for what they do. Go above and beyond.
Thank you so much to Cheri who called me without an appointment to check on me.
They are great at helping us at our problems and working with us
Cheri is a thoughtful therapist who listens to me. She considers my concerns and helps me to focus on the things I actually have control over.
This is a huge help to me!
Dr is wonderful!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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