Top Sentiments Expressed in
Top Sentiments Expressed in
My wife and I have been Assisted Living residents at the Blake for over a year. The management and staff are dedicated to providing a pleasing, comfortable lifestyle for the residents. This includes excursions, concerts, study groups, movies, etc. Anyone who is considering assisted living should take a look at the Blake.
After visiting several local assisted living facilities, our family chose the Blake at the Grove for our parents. Although the move from their private home to assisted living was not the easiest for them, the management and staff members have worked hard to ease the transition. The Blake offers lots of activities for Mom and Dad, the community of residents are engaged, and the staff is professional and courteous. We feel we made a great decision.
Absolutely love this place for my mother and stepfather. Melinda is most attentive and Brittany is the best concierge ever! They are so caring and understanding of our needs and concerns! My mother is so impressed with the food! The fact I can text someone and get a response is priceless when I'm worried about my parents. So appreciative of this facility. If you are looking for a home for your parents...look no further than The Blake!
My mom has been a resident in the independent living section for just over a year. At first, you see beauty in spaciousness of lobbies and hallways, but Then you quickly notice the friendliness of residents and staff. However, Recently, I reported having trouble getting in touch with my mother due to the systems’ phone lines. Michelle, the executive director, called me back while she was driving home from work and immediately got off the interstate, turned around and headed back to the Blake/Claiborne. The problem was solved by 7 pm! Jordan Berry had also responded quickly and knowledgeably to a separate concern. I feel comfortable knowing that my mother is in a safe & friendly environment.
Over the past 16 months the Blake has been an excellent living facility for this old retired physician. Wonderful facilities and caring staff are the winning combination. Great food and service are a further key.
This place is the BEST in town. The 1st class accommodations are obvious! The dining hall has delicious food everyday. And most importantly the staff are professional as they attend to every need. I never worry about care and safety they have it all done right! I truly appreciate the kindness and caring attitude of this entire staff! Well done and a big hug to ya'll! Go see for yourself!🌠🌞⭐⭐⭐⭐⭐🥂
Review—The Blake at the GroveI like The Blake.I have been a resident for about 6 months. I left my home in north Louisiana in a rush as we needed medical assistance…my wife being in near critical condition. Baton Rouge offered good hospitals, quick medical response times, family ties and a facility like The Blake.I really had no concept of what facilities like The Blake offered. My son, a resident of Baton Rouge, visited and reviewed the facility. He called and said, “Dad, bring Mom down, this is what you need, now.”He was right. The package of services offered at The Blake as well as the physical accommodations allowed me to focus on my wife’s condition.Our apartment is a 2 bedroom/2 bath. Living room, kitchen, baths, bedrooms and closets are reasonability sized; actually, not to small nor overly large. Climate control, cool and heat, is quick responding. Hallways are wide and never cold or hot. Never hear noises from neighbors and have never heard any noise from the apartment above. Good WiFi coverage. One-bedroom apartments also look adequate in size and layout. I don’t take advantage of the swimming pool, sauna, weight room, library, theater and bar.In my career, I managed people who performed all types of technical and mechanical work (high pressure natural gas pipelines). Our work had to be performed safely and accurately and documented following specific guidelines and procedures. All failures and short comings were addressed immediately. Corrective measures were implemented, and coworkers trained in those measures. I use this experience to relate an observation on The Blakes services.Improving services provided here at the Blake. - The facility is new, the staff performing the services appears to be new. As with any startup group, there have been growing pains, i.e. lapses in service quality. Most notability, the food and dining experience. For a while, no progress was made in improving in that area. It seemed no one was taking charge, identifying the problems and getting buy-in on solutions/remedies.Things have changed of late. My status changed and I was gone for a month. After returning, I noticed improvements- again dealing with food and dining services. Also, I learned, The Blake had re-hired David Nugyen in a new role. My prior observation of David was that he gave you the feeling he wanted to help you and he demonstrated that daily as an individual contributor. But now he tells me he is a customer service liaison with the residence population. I think it is a fit and if given time and authority, we will have continual improvements in the services here at The Blake.
We've been here almost for 3 years. We've had problems about the food in the past and we've had 3 chefs before, but the current one is a great improvement. You can never be perfect. There are other problems as well. We brought it to the new man in charge and he's worked hard to improve it. The building is gorgeous and the others living here are very friendly. Overall, we are proud to live here. My husband Bill says "yeah, everything is okay".
If you are looking for an independent living/assisted living community for your parents, don't waste your time going anywhere else but The Blake. My mom was a resident in the Blake before she passed away and her time at the Blake was amazing. The staff goes above and beyond not only for the residents but also the children of the residents to make sure all issues are taken care of in a timely and effective manner. From healthcare to socializing, The Blake is the best place your senior parents could ever experience.
This is a very nice facility and the staff is very friendly and professional, but the food isn’t good. I couldn’t give 5 stars because of the food. They are definitely in need of a good head chef.
We have been residents for a year and are very happy with the facility. The staff is very helpful and professional. This is the first time we have lived in a senior facility and highly recommend The Blake. The food is good. The service is good. There are several staff members who are exceptional. We are very happy that David Nyugin (spelling) is on staff again. He’s very energetic and friendly, yet professional. He’s always very willing to listen to our concerns. Until he came onboard residents really didn’t know who to contact so they were telling any staff person they came in contact with what their concerns were. This was not fair to the staff or the resident because the resident wasn’t getting their issues addressed. We are very pleased with Chef Peter also. He listens to our requests and makes accommodations to suit our wants and needs.
The facility is beautiful and service is good. However, the food needs significant improvement.
$4900+/mo and they can't even keep his apartment clean or his clothes washed and RETURNED. The food is hit and miss. It's a beautiful place but employee turnover is constant. Plenty activities but they don't try to get the residents to participate. When he needed more care, it required moving from independent to assisted. They should give them the care needed wherever they live. Very disappointed.
My mother lives here in independent living and she loves it!! This place is beautiful and clean. Residents seems healthy and happy. Food is great! She had made many friends and has been very happy since she moved
I have been living in an independent living appartment for a year. I love it here. I have made so many new friends, fun activities, good food and service. Recommend to anyone in need of independent or assisted living arrangements.
What a great community. Everyone was so happy!
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